Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Customer Service, Operations, Sales

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$37,400.00 - $61,600.00

Target Openings

What Is the Opportunity?

The Business Insurance (BI) Sales Center provides a market leading alternative distribution model, leveraging a team of sales professionals to engage directly with customers to sell new business accounts on behalf of our valued agency partners. As a Sales Coordinator, you will provide support to our sales team, while coordinating with business partners and customers to secure and retain the best business for our portfolio. You will be part of a fast-paced team, driving efficiencies to help achieve business goals and objectives, while receiving mentorship that will enable you to reach your full potential.

Richardson, TX Hours: 9:30am-6:00pmCST
Spokane, WA Hours: 8:30am-5:00pmPST

What Will You Do?

Provide support for the BI sales team, ensuring efficient intake, triage, and distribution of accounts.
Exercise critical thinking and decision-making skills by synthesizing multiple sources of information.
Develop the necessary knowledge and understanding of business processes, products, and the sales culture to become a trusted associate.
Provide transactional support for rating, quoting, and issuing policies.
Build and maintain strong working relationships with business partners and customers, helping to drive a positive workplace culture.
Execute on service level agreements and deliver quality products and services by leveraging standardized workflows and business resources.
Responsible for audit, compliance, and reporting that support business operations.
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

One year of administrative or sales experience.
Knowledge of Property and Casualty products and services, preferably Business Insurance.
Strong verbal and written communication skills with the ability to clearly convey information to various audiences.
Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
Strong organizational and time management skills with the ability to handle shifting priorities.
Strong attention to detail, with a focus on producing quality work in a high-volume, fast-paced sales center environment.
Strong analytical and problem-solving skills.

What is a Must Have?

High school diploma or GED

What Is in It for You?

Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 170 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future. Please see our Social Media Guidelines: www.travelers.com/about-travelers/social-media/guidelines.

Sales Coordinator - Business Insurance Sales Center