Dental Patient Coordinator
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Forte Dental
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Dental Patient Coordinator
Forte Dental
Posted 2 months ago
Full Time
Berkley, Michigan
In Person
Smart Summary
Responsibilities
The role involves managing the front desk, greeting patients, and coordinating care through scheduling and insurance verification. Additionally, the coordinator supports clinical teams by maintaining records, processing payments, and assisting with treatment plans.
Qualifications
You have experience in a dental office, with a strong preference for proficiency in Dentrix practice management software. Your excellent communication and organizational skills, along with a keen attention to detail, enable you to manage patient scheduling, insurance verification, and record maintenance efficiently.
Must Have Skills for ATS
Dentrix
Dental insurance verification
Dental billing
collections
Dental codes
HIPAA
Job Description
Patient Coordinator
Overview
Detail-oriented and patient-focused professional responsible for enhancing patient experience, and ensuring efficient coordination of care. Skilled in scheduling, insurance verification, and maintaining accurate dental records while supporting clinical and administrative teams.
Key Responsibilities
- Greet and check in patients, ensuring a welcoming and efficient front desk experience
- Schedule and confirm appointments to optimize provider productivity and patient flow
- Verify insurance eligibility, benefits, and assist with claim submission and follow-ups
- Maintain accurate, confidential patient records ensuring compliance with privacy regulations
- Assist with processing payments, and follow up on outstanding balances
- Assist with treatment plans, financial options, and post-care instructions to patients
- Coordinate between patients, providers, and team members for seamless care delivery
- Support daily operations
Core Skills & Competencies
- Dentrix practice management software (scheduling, ledger, reporting)
- Dental insurance verification
- Dental billing, collections
- Knowledge of Dental codes
- Patient communication & customer service
- Scheduling optimization & multitasking
- Compliance & confidentiality (HIPAA standards)
Qualifications
- Experience in a dental office (preferred)
- Proficiency in Dentrix strongly preferred
- Strong organizational skills with high attention to detail
- Excellent verbal and written communication skills
- Ability to work efficiently in a fast-paced environment
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Forte Dental
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