Patient Assistance Program / Financial Advocacy Coordinator

Onco360

Posted 2 months ago

Full Time

Woodridge, Illinois

Remote OK

Smart Summary

Responsibilities

The coordinator assists patients and families in securing financial resources for pharmacy co-pays through nonprofit and manufacturer programs. They are responsible for navigating insurance benefits, managing patient data in CPR+, and guiding patients through the application process.

Qualifications

You have a High School Diploma or GED and at least 1 year of experience in patient assistance or advocacy. You should also be registered with the Board of Pharmacy as required by state law and possess strong communication, organizational, and customer service skills.

Must Have Skills for ATS

Board of Pharmacy registration

customer service skills

communication skills

organizational skills

Job Description

Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.   Patient Financial Advocacy Coordinator – Onco360 Pharmacy
Woodridge, IL |  Full-Time |  Mon - Fri 10:30am to 7pm CST Salary Starting at $23.00/hr and up   Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Woodridge pharmacy. Remote work possible after initial on-site training.   Company Benefits
  • Medical; Dental; Vision
  • 401k opportunity
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Quarterly Incentive Bonus
  • Paid Volunteer Day
  • Referral Incentive Program
  • Company Paid Life Insurance; and Short/Long-Term Disability

 Why Join Us?
  • A career with purpose: Help patients access life-saving medications.
  • Supportive culture: We value teamwork, respect, integrity, and passion.
  • Growth opportunities: We invest in your professional and personal development.

What You’ll Do  The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.   How You’ll Do This
  • Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
  • Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
  • Support applications for nonprofit and manufacturer assistance programs.
  • Provide clear explanations of insurance benefits and co-pay structures.
  • Maintain accurate patient demographic and insurance data in CPR+.
  • Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

 What You Bring Required:
  • High School Diploma or GED
  • 1+ years of patient assistance or advocacy experience
  • Registration with Board of Pharmacy (as required by state law)
  • Strong communication, organizational, and customer service skills
Preferred:
  • Associate degree or Certified Pharmacy Technician (PTCB)
  • 3+ years of patient assistance or advocacy experience
  • Specialty pharmacy experience
    Join a mission-driven team making a difference in the lives of cancer patients.

Onco360

Onco360 is one of the largest independent providers of Oncology Pharmacy services in the country. The company was founded in 2003 to bring together the stakeholders involved in the cancer treatment process and serve the specialized needs of oncologists, patients, hospitals, cancer centers of excellence, manufacturers, health plans, and payers. The company’s clinical and dispensing model was developed specifically to meet the unique needs of oncology-treating physicians and their patients. In its focus to bring together the stakeholders involved in the cancer treatment process, Onco360 is advancing the continuum of oncology pharmaceutical care through patient advocacy, dispensing excellence, and the clinical experience and expertise that comes from its focus in oncology. Onco360 is headquartered in Louisville, KY and dispenses nationally through its network URAC-, ACHC- and JCAHO-accredited Oncology Pharmacies.
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