Front Desk Agent

O

OUTRIGGER Hospitality Group

Posted 2 months ago

Full Time

Lihue, Hawaii

In Person

Smart Summary

Responsibilities

The Front Desk Agent is responsible for managing guest registration, check-in/check-out processes, and handling monetary transactions. They must also provide general information to guests while maintaining the company's 'Aloha' service standards.

Qualifications

You will be the first point of contact for guests, embodying the "Aloha" spirit by assisting them with registration, check-in/check-out, and general inquiries. You must be able to work flexible shifts, communicate effectively in English, and maintain a strong, service-oriented attitude while collaborating with colleagues.

Must Have Skills for ATS

registration

phone calls

mail distribution

monetary transactions

check-in/check-out

English

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.


Job Duties
Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures. Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information.

Must be able to work flexible days and shifts and have a strong service-oriented attitude and able to work well with others. Must be able to communicate in English.

Come Work Here!

Base pay starts at $29.04

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!


*please note that benefits may vary depending on position or property

O

OUTRIGGER Hospitality Group

For more than 70 years, OUTRIGGER Hotels and Resorts has charted a journey of discovery – expanding from Hawai‘i to premier resort destinations in Fiji, Thailand, and Mauritius. Synonymous with local culture and world-class hospitality, each OUTRIGGER property blends seamlessly with its unique locale, offering a compelling guest experience with distinctive sense of place. With 38 properties and over 7,000 rooms in operation and/or development, OUTRIGGER’s multi-branded portfolio includes OUTRIGGER® Resorts, OHANA Hotels by OUTRIGGER® and Hawaii Vacation Condos by OUTRIGGER® while also managing select properties from top international hotel brands including Embassy Suites®, Best Western®, Wyndham Destinations and Hilton Grand VacationsTM. Join us as we journey to be the premier beach resort brand in the world.
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