Retail Sales Associate, Full Time - Metro Pointe
Gap Inc.
Retail Sales Associate, Full Time - Metro Pointe
Gap Inc.
Posted 2 months ago
Full Time
, New York
In Person
Smart Summary
Responsibilities
Engage with customers to provide excellent service, drive sales, and promote brand loyalty through product knowledge and suggestive selling. Maintain an organized work environment and support operational tasks across the sales floor, fitting rooms, and back of house.
Qualifications
You are a customer-focused service provider with strong communication skills, able to engage customers and drive sales through suggestive selling and promoting loyalty programs. You can effectively utilize retail technology, work collaboratively in a fast-paced environment, and are adaptable to a flexible schedule including weekends and holidays.
Must Have Skills for ATS
suggestive selling
omni-channel
retail technology
Job Description
About the Role
As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do
Consistently treat all customers and employees with respect and contribute to a positive work environment.
Promote loyalty by educating customers about our loyalty programs.
Seek out and engage with customers to drive sales and service using suggestive selling.
Enhance customer experience using all omnichannel offerings.
Be accountable to personal goals which contribute to overall store goals and results.
Support sales floor, fitting room, cash wrap, back of house, as required.
Maintain a neat, clean and organized work center.
Handle all customer interactions and potential issues/returns courteously and professionally.
Execute operational processes effectively and efficiently.
Who You Are
A good communicator with the ability to effectively interact with customers and your team to meet goals.
A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
Passionate about retail and thrive in a fastpaced environment.
A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology.
Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Gap Inc.
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