Admission Specialist
Family First Adolescent Services
Admission Specialist
Family First Adolescent Services
Posted 2 months ago
Full Time
Palm Beach Gardens, Florida
In Person
Smart Summary
Responsibilities
The Admissions Specialist serves as the primary point of contact for families, managing the intake process from initial inquiry to clinical placement. They are responsible for verifying insurance benefits, maintaining accurate records in CRM/EMR systems, and coordinating with clinical teams.
Qualifications
You have 1-2 years of experience in admissions or intake within a behavioral health or healthcare setting. You possess strong interpersonal and communication skills, are proficient with CRM/EMR systems and Microsoft Office, and can handle sensitive situations with empathy and discretion.
Must Have Skills for ATS
CRM systems
EMR systems
Microsoft Office
Job Description
______________________________________________________________________
Job Title: Admissions Specialist
Organization: Family First Adolescent Services
Position Overview:
Family First Adolescent Services is seeking a compassionate, detail-oriented Admissions Specialist to serve as the first point of contact for families seeking care for their adolescents. This role is critical in guiding prospective clients through the admissions process with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment and is committed to supporting families during pivotal moments.
Key Responsibilities:
- Respond promptly to inquiries via phone, email, and online platforms
- Conduct initial screenings and gather necessary clinical and demographic information
- Educate families and referral partners on programs, services, and admissions criteria
- Coordinate with clinical and administrative teams to ensure appropriate placement
- Verify insurance benefits and communicate financial obligations clearly
- Maintain accurate records in CRM/EMR systems
- Provide ongoing support and follow-up throughout the admissions process
- Build and maintain relationships with referral sources
Qualifications:
- Minimum 1–2 years of experience in admissions, intake, or a related role in behavioral health or healthcare
- Strong interpersonal and communication skills
- Ability to handle sensitive situations with discretion and empathy
- Excellent organizational skills and attention to detail
- Proficiency with CRM/EMR systems and Microsoft Office
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off (PTO) and holidays
- 401(k) retirement plan with company match
- Ongoing training and professional development opportunities
- Supportive, mission-driven work environment
Schedule:
Full-time; may include evenings or weekends based on admissions needs
How to Apply:
Please submit your resume and a brief cover letter outlining your experience and interest in the role.
Family First Adolescent Services is an equal opportunity employer committed to creating an inclusive workplace for all employees.
Family First Adolescent Services
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