JOB SUMMARY

Under the general supervision of the Medical Assistant Supervisor, the Certified Clinical Medical Assistant (CCMA) provides patient care that meets the psychosocial, physical and general aspects of care in the office setting; meets the communication needs of patient and family; provides care that reflects initiative and responsibility indicative of professional expectations, under the supervision of a Registered Nurse and/or physician.  Maintains regulatory requirements, nursing and office policies, procedures and standards.  Communicates with physicians and team members about patient's clinical condition, including results of diagnostic studies and symptomatology.

ESSENTIAL FUNCTIONS

Provides direct patient care under the supervision of an RN/LPN/LVN and/or physician, evaluates outcomes, and consults with other health team members as required.

Ability to assist nursing and medical staff with routine examinations and patient treatments.  Notifies appropriate licensed personnel when patient complains of pain.

Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.

Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patients served. 

Demonstrates the ability to assist physicians with procedures and perform services requiring technical and manual skills under the direction of an RN/LPN/LVN and/or physician.

Treats patients and their families with respect and dignity.  Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and family. 

Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network’s Mission, Vision and Shared Values.

SHARED VALUES

Service:           We serve with compassion and understanding.

Teamwork:     We are one team – each one of us makes a difference.

Curiosity:        We promote learning.

Integrity:         We live by honesty, trust, and doing the right thing by our organizational values.

MINIMUM JOB REQUIREMENTS

Education & Experience

• High School graduate or equivalent is required.
• Certified Clinical Medical Assistant through the National Healthcareers Association (CCMA) required. For those with at least 6 months of prior work experience as an MA, or a certificate of completion from a Medical Assistant program, CCMA certification must be obtained within 6 months of employment with CHN; for those with less than 6 months of experience as an MA, CCMA certification must be obtained within 1 year of employment as an MA with CHN.
• Current AHA BLS certification is required.
• Successful completion of a Medical Assistant Program preferred.
• Six months or more Medical Assistance experience preferred.

Required Knowledge, Skills & Abilities

• Basic computer knowledge including Microsoft Word, Excel and Outlook is required.
• Good communication skills are required, both verbally and in written form.
• Excellent customer service skills are required.

PHYSICAL REQUIREMENTS

Physical Demands

On-the-job time is spent in the following physical activities:

None of the time:

Up to 1/3 of the time: Push/Pull, Stoop, Kneel, Crouch or Crawl

From 1/3 to 1/2 of the time: Reach with hands and arms

Up 2/3 of the time and more: Stand, Walk, Sit, Talk or Hear, Use Hands to finger, handle or feel

This job requires that weight be lifted, or force be exerted as follows:

None of the time: up to or more than 100 pounds

Up to 1/3 of the time: up to 50 pounds

From 1/3 to 1/2 of the time: no requirement

Up to 2/3 of the time and more: no requirement

This job has special vision requirements as follows:

Close, distance, color, peripheral, depth perception and the ability to adjust focus.

Work Environment

This job requires exposure to the following environmental conditions:

None of the time: Wet, humid; Near moving mechanical parts; Toxic or caustic chemicals; Outdoor weather conditions; Extreme heat/cold; Risk of electrical shock; Work with explosives; Risk of radiation; Vibration

Up to 1/3 of the time: Fumes or airborne particles

From 1/3 to 1/2 of the time: no requirement

The typical noise level for the work environment is: very quiet to moderate noise.

Hearing requirements: ability to hear alarms on equipment, patient call and instructions.

This job requires the following repetitive motion actions:

From 1 – 2 hours per day: no requirement

From 3 – 4 hours per day: no requirement

From 5 – 6 hours per day: grasping: firm/heavy

From 7+ hours per day: fine dexterity, repetitive use of hands, grasping simple, light,

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Duties and responsibilities may be modified at any time to meet the needs of the organization.