Treatment Coordinator

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Diamond Braces Orthodontist: Braces & Invisalign

Posted 2 months ago

Full Time

New York, New York

In Person

Smart Summary

Responsibilities

The Treatment Coordinator guides patients through orthodontic consultations by explaining treatment plans and presenting financial options. They also collaborate with clinical staff to ensure a smooth patient flow and maintain a professional environment.

Qualifications

You have a strong customer service or sales background with excellent communication and presentation skills. You are comfortable discussing financial options and insurance information professionally, and you possess a polished demeanor with a commitment to long-term growth in a structured healthcare environment.

Must Have Skills for ATS

customer service

sales

insurance

scheduling

Job Description

Who We Are

Diamond Braces is a rapidly expanding orthodontic organization focused on delivering high-quality, affordable care with an exceptional patient experience.

We operate in a structured, performance-driven environment where professionalism, accountability, and growth matter. We are building long-term careers and promoting from within.

About the Role

The Treatment Coordinator is a key patient-facing position responsible for guiding patients through their consultation, clearly explaining treatment recommendations, and confidently presenting financial options.

This is not a basic front desk role. It requires strong communication skills, professionalism, organization, and comfort discussing payment options.

If you are driven, polished, and motivated to grow in healthcare, this role offers real advancement opportunity.

Core Responsibilities

  • Educate patients on the long-term benefits of orthodontic care

  • Clearly explain treatment plans in simple, confident language

  • Present financial options and insurance information professionally

  • Support patients in making informed decisions

  • Maintain organized scheduling and smooth patient flow

  • Collaborate closely with doctors and clinical staff

  • Uphold a clean, professional, patient-centered environment

What We Expect

  • Professional appearance and presence

  • Clear, confident communication

  • Comfort discussing financial options

  • Strong customer service or sales background

  • Reliability and consistent attendance

  • Ability to work evenings and some Saturdays

  • Commitment to long-term growth (not a short-term position)

Candidates who are unsure about evenings, Saturdays, or discussing payment options will not be a fit for this role.

Compensation & Growth

  • Competitive hourly pay (starting at $19/hour based on experience)

  • Performance-based bonus opportunities

  • Health, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Continuing education support

  • Advancement into leadership roles

High performers are recognized and promoted.

Schedule

This is a full time position 
(Some evenings and Saturdays required)

Local travel between offices may be required.

Ideal Candidate

You thrive in structured environments.
You communicate clearly and professionally.
You are comfortable guiding people through decisions.
You want stability and long-term growth.

If that describes you, we encourage you to apply.

Equal Employment Opportunity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

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Diamond Braces Orthodontist: Braces & Invisalign

Diamond Braces is a premier dentist orthodontist provider specializing in braces, Invisalign, and retainers for kids, teens, and adults.
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