Part Time/Full-Time Center Associate

T

The UPS Store #3043

Posted 2 months ago

Full Time

El Cerrito, California

In Person

Smart Summary

Responsibilities

The Center Associate provides world-class customer service by processing shipments and operating various office equipment. They are also responsible for maintaining a clean, organized environment and learning all product and service offerings.

Qualifications

You have strong computer and internet skills, coupled with previous retail sales experience. You must possess a friendly and genuinely helpful demeanor, a professional appearance, and a willingness to learn all aspects of the business quickly. The role requires a high school diploma or GED and the ability to lift 50+ pounds.

Must Have Skills for ATS

Microsoft Office

Point-of-sale (POS) devices

copiers

fax machines

binding equipment

laminating machines

Notary Public

Live Scan Operator

Job Description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • Become a Notary Public and Live Scan Operator ( certification fully paid by employer )

QUALIFICATIONS            

  • Strong computer skills, including Microsoft Office 
  • Outstanding customer service skills
  • Strong verbal and written communication skills
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds

T

The UPS Store #3043

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