Automotive Business Development Agent - Sales (Call Center)

C

Ciocca Management Company Inc

Posted 2 months ago

Full Time

New London, Connecticut

In Person

Smart Summary

Responsibilities

The agent will manage customer inquiries via phone, email, and live chat to schedule sales appointments. They are responsible for providing initial product information and following up with potential leads.

Qualifications

You have previous customer service experience and possess strong computer and phone skills. A valid driver's license and a clean driving record are also required for this role.

Must Have Skills for ATS

Salesforce

CRM

Job Description

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications:

  • At least one previous customer service-related role
  • Strong computer and phone skills
  • Valid driver’s license and clean driving record

Responsibilities:

  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Follow up with leads that are not ready to make an appointment or no-show.

What we offer:

  • Weekly draw plus commission
  • Full Time - Monday through Friday with rotating Saturdays
  • PTO and holidays
  • 401(K) retirement plan with company matching
  • On the job training
  • The top insurance program in the industry including medical, dental, prescription and vision.
  • Advancement within the Ciocca Automotive Family
  • Employee discounts: purchases, repair, service, wash

At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

C

Ciocca Management Company Inc

at Ciocca Toyota of Williamsport. We'll help you investigate the various financing options available and guide you through the application process. We have all sorts of great Toyota lease options to choose from and we work with a wide range of regional lenders to make sure applicants get competitive offers.
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