Customer Service Representative

R

Rogers

Posted 2 months ago

Full Time

Ennis, Texas

In Person

Smart Summary

Responsibilities

The Customer Service Representative will operate truck scales, process customer orders, and dispatch trucks between two facility locations. They will also perform general clerical duties and assist with corporate accounting paperwork.

Qualifications

You are a motivated and safety-conscious individual with strong multi-tasking skills. You have experience operating truck scale systems, taking customer orders, and dispatching trucks, along with proficiency in Microsoft Office applications.

Must Have Skills for ATS

Truck Scale system operation

Customer order taking

Dispatching trucks

General clerical duties

Microsoft Office applications

Job Description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

Rogers Group, Inc. is seeking candidates for a Customer Service Representative position.  This position requires travel between our two locations in Ennis and Glen Rose Texas with an average of 35-40 hours weekly.  The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills – able to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours, including Saturdays.

 

Job Requirements:

  • Operate scales in dispatch and delivery of products or material
  • Answer customer calls
  • Assist in processing paperwork for corporate accounting systems such as accounts payable, etc.
  • Assist sales staff with customer service responsibilities
  • Promote team atmosphere at location and across the division
  • May be called upon at the discretion of Managers to perform other duties
  • Reliable transportation 

Qualifications:

  • Previous experience CSR/dispatch experience a plus
  • Detail oriented with a high degree of accuracy with the ability to multi-task
  • Proficiency with Microsoft Office applications
  • Excellent customer service skills
  • Ability to work with minimal supervision
  • Excellent communication skills both oral and written
  • Must be able to pass a pre-employment drug screen

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

  • Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
  • Company provided Group Life and Accidental Death & Dismemberment insurance.
  • Retirement 401(k) with company contribution and match at one year of service.
  • Company provided Short- and Long-Term Disability.
  • Paid Holiday’s including Christmas shutdown between Christmas and New Years Day.
  • Paid vacation available after 180-day probationary period and accrued based on years of service.
  • Annual performance-based merit increases.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at www.rogersgroupinc.com.


Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is the largest privately held aggregate producer in the United States.
RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at www.rogersgroupinc.com.

R

Rogers

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois and Ohio.
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