Field Technician Starlink/Dish Network

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Southern Star

Posted 2 months ago

Full Time

Morrilton, Arkansas

In Person

Smart Summary

Responsibilities

Technicians will install and service DISH TV and home entertainment products at customer locations. They act as technology ambassadors while performing installations and upselling additional services.

Qualifications

You possess strong technical aptitude and the physical ability to scale ladders and navigate crawl spaces. You have excellent communication and customer service skills, with the ability to upsell services during installations. Effective time management and a willingness to travel are essential for this role.

Must Have Skills for ATS

Starlink

DISH Network

ladder climbing

crawl space navigation

upselling

customer service

time management

Job Description

Join Southern Star: Elevate Your Career and Earnings!

Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule 

Bonus Opportunity: Earn a Trained and Active Bonus of $750.00, paid in two installments: $375.00 at 60 days of employment and $375.00 at 6 months.

About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.

Compensation:

  • Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
  • Performance Incentives: Boost your earnings with performance bonuses.
  • First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
  • Experienced Technicians: Earn between $60,000 - $85,000+ annually.

Training and Growth:

  • Paid Training: Comprehensive training to ensure your success.
  • Support: Continuous support to help you achieve your career goals.

Benefits:

  • Insurance: Comprehensive insurance benefits.
  • Retirement: 401K plans.
  • Paid Time Off: Generous paid time off.
  • Life Insurance: Company paid $25,000 life insurance policy.
  • Company Vehicle: Provided upon completion of training.
  • Device Plan: Monthly stipend for using your own smartphone.
  • Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.

Role Requirements:

  • Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
  • Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
  • Communication: Excellent communication and customer service skills.
  • Sales: Ability to upsell while installing DISH systems.
  • Time Management: Effective time management skills.
  • Must have a clear Background, Drug Screen and Motor Vehicle Record

Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!

 #INSSMST

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Southern Star

Southern Star, DISH Network’s largest Regional Service Provider (RSP), has been in business since 1985. Originally Fields Satellite, the company got its start selling, installing, and servicing C-Band satellite systems. In the 90’s the company sold, installed and serviced Primestar, RCA, and DirecTV systems. In 2001, Southern Star joined forces with DISH Network as their RSP in much of Texas and Arkansas, as well as locations in Oklahoma & Louisiana. From the beginning, Southern Star has set itself apart in the industry as a quality and growth leader and is now the largest RSP in the country, servicing over 35,000 customers per month. We have earned a reputation as an employer of choice by living by our core values of Respect, Customer Focus, and Continuous Improvement. We employ over 600 employees, many satellite technicians, in 15 offices. The company is on an exciting trajectory forward as we strive to become DISH Network’s best RSP and expand into other areas of the in-home service business.
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