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FSNB,National Association
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FSNB,National Association
Posted 2 months ago
Full Time
Lawton, Oklahoma
In Person
Smart Summary
Responsibilities
The Help Desk Technician serves as the primary point of contact for end-users to provide support and maintenance for the desktop computing environment. Responsibilities include diagnosing, monitoring, and troubleshooting workstation issues in person, by phone, or via email.
Qualifications
You have experience providing technical support for end-users, including diagnosing and maintaining workstations to ensure optimal performance. You are able to troubleshoot problems effectively in person, by phone, or via email.
Must Have Skills for ATS
Troubleshooting
Technical Support
Job Description
We are currently seeking a full-time Help Desk Technician in our IT Department. Duties include but are not limited to providing a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes diagnosing, maintaining and monitoring end-user workstations to ensure optimal workstation performance.
The incumbent would also troubleshoot problem areas in person, by phone or via e-mail in a timely and accurate manner. This position is on-site and not remote.
BENEFITS
HOURS
Monday - Friday, 8:30 AM - 5 PM; some after-hours shifts as needed.
FSNB, N. A. is an Equal Opportunity Employer
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