Help Desk Technician

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FSNB,National Association

Posted 2 months ago

Full Time

Lawton, Oklahoma

In Person

Smart Summary

Responsibilities

The Help Desk Technician serves as the primary point of contact for end-users to provide support and maintenance for the desktop computing environment. Responsibilities include diagnosing, monitoring, and troubleshooting workstation issues in person, by phone, or via email.

Qualifications

You have experience providing technical support for end-users, including diagnosing and maintaining workstations to ensure optimal performance. You are able to troubleshoot problems effectively in person, by phone, or via email.

Must Have Skills for ATS

Troubleshooting

Technical Support

Job Description

FSNB, National Association is a full-service bank that has been family owned and operated for over 75 years. Visit our website at https://www.fsnb.com to learn more about our products, services and history spanning more than seven decades.

We are currently seeking a full-time Help Desk Technician in our IT Department. Duties include but are not limited to providing a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes diagnosing, maintaining and monitoring end-user workstations to ensure optimal workstation performance.

The incumbent would also troubleshoot problem areas in person, by phone or via e-mail in a timely and accurate manner. This position is on-site and not remote.

BENEFITS

  • Paid Vacation
  • Paid Personal Leave
  • Medical and Dental Insurance
  • 401(k)
  • Paid Holidays
  • Supplemental Insurance
  • Paid Death Benefit

HOURS

Monday - Friday, 8:30 AM - 5 PM; some after-hours shifts as needed.

FSNB, N. A. is an Equal Opportunity Employer

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FSNB,National Association

® 2023 FSNB, N.A. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
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