Patient Service Coordinator - Inpatient Adult Rehabilitation

Job Summary: Assist the department with a variety of tasks including but not limited to direct and indirect patient interaction before, during, and after an appointment.  Staff member will assist clinicians as needed during patient visits and may assist with triage of caseload.  Staff member may assist with answering phone calls to the department and is expected to adhere to providing excellent customer relations.  Ensure smooth operations related to pre-appointment management, including but not limited to scheduling patients, ensuring adequate financial clearance, and insurance verification. 

• Assist with patient check-in/out and prepares patient and therapist schedule as needed.
• Answers telephone and seeks to provide assistance and takes messages for the department utilizing excellent customer relations. 
• Assists department with API and supply ordering when indicated.
• Assist the supervisor/department with data entry and other tasks associated to patient schedules and insurance when indicated.
• Ensures authorizations are obtained according to department/hospital policy.
• Assist team with patient screening and triage of caseload as needed.
• Ability to navigate EMR effectively to assist with scheduling, chart reviews, and other tasks associated to duties.
• Assist clinician in treatments when indicated including prepping patient treatment areas and transport as needed.
• Assist with charge reconciliation as indicated.
• Other duties as assigned by the department.

Work Schedule: 80 Hours Biweekly. Full Time 

Licenses/Certifications/Registrations/Education:

• HS diploma preferred or Equivalent from an accredited school required
• BLS (American Heart Association)

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.