Veterinary Receptionist

S

Success Today Staffing

Posted 2 months ago

Full Time

Troy, Michigan

In Person

Smart Summary

Responsibilities

The Client Ambassador manages front desk operations, including greeting clients, scheduling appointments, and handling multi-line phone calls. They also provide administrative support and assist with basic animal care tasks such as feeding and walking.

Qualifications

You have a High School Diploma or GED and prior customer service experience. You are passionate about animals and people, comfortable interacting with clients and pets, and can maintain composure in a dynamic environment.

Must Have Skills for ATS

Customer service

Animal handling

Data entry

Phone multi-line

Job Description

Client AmbassadorJob Description

Join a premiere practice! Welcome to Parkway Small Animal Exotic Hospital and Animal Activity Center, a proud partner of Veterinary United!

Are you passionate about animals and ready to start a career in Veterinary Medicine? Join Veterinary United, where our dedicated team of animal wellness advocates is transforming veterinary care for the better. As part of our team, you’ll contribute to a supportive and positive environment that delivers individual care to every patient and client, while also making a meaningful impact in our communities.

Be a Pawsitive Influence!

The ideal candidate will be pet- and people-friendly, energetic, and eager to help create the best experience for every pet and their owner. As the first point of contact, you'll bring warmth and positivity to every interaction, setting the tone for exceptional customer service. Your love for animals of all kinds will shine through as you grow in a field that combines compassion with continuous learning and growth.

Why Join Veterinary United?

At Veterinary United, we believe in teamwork, growth, and fostering a positive culture. We aim to be changemakers in veterinary medicine, building a better future for our hospitals, teams, and clients. If you’re open to growth, positivity, and making a difference in the veterinary field, Veterinary United is the perfect place for you!

Role Overview: Client Ambassador

As a Client Ambassador, you'll support the hospital’s daily operations and create an inviting and efficient front desk experience. You will:

  • Warmly greet clients and pets upon arrival.
  • Answer multi-line phones, schedule appointments, and update medical charts.
  • Process monetary transactions and handle client payments.
  • Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
  • Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
  • Maintain a clean and organized reception area to ensure a welcoming space.

Qualifications

  • High School Diploma or GED.
  • Prior customer service experience.
  • A love for helping, communicating with, and interacting with people! This is a position where you will be on the phone and working directly with people throughout the day.
  • Reception experience highly preferred.
  • Ability to lift up to 50 lbs. without restriction.
  • Comfortable working around animals, including those that may be anxious or aggressive.
  • Physical Requirements: Must be able to stand, sit, and move frequently; bend, kneel, and stretch as needed to assist pets and clients; and maintain composure and control in a dynamic, high-energy environment.

Ready to be part of something bigger? Apply today and become a changemaker with Veterinary United!


S

Success Today Staffing

At Veterinary United , we’re more than a group of practices—we’re a family, and our values are the driving force behind every decision we make. At the core of these values is a strong focus on what’s best for you, your team, and your practice. Our family of hospitals all support each other, operating like a hub and spoke model. This model creates a strong connection between each of our locations and allows us to deliver higher quality care to the pets in those areas. When hospitals support each other in providing the very best care for patients, we’re able to grow together and not only meet our goals, but exceed them.
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