Service TM/ Order Taker

G

Gusto Holdings, LLC

Posted 2 months ago

Full Time

Buford, Georgia

In Person

Smart Summary

Responsibilities

The Service Team Member is responsible for greeting guests, taking orders, and providing a premium dining experience. They must also handle food preparation, maintain station cleanliness, and manage delivery orders.

Qualifications

You will be responsible for delivering food and providing a premium experience to guests by greeting them, answering questions, taking orders, and ensuring satisfaction. You must be able to prepare orders, bag, wrap, label, and store food items following company standards, while maintaining professionalism and adaptability in a fast-paced environment.

Must Have Skills for ATS

Point-of-sale system

Third-party delivery system

Job Description

What’s Your gusto? 

At gusto!, we want to know what you are passionate about. Whether it’s in life, in food, or in fun, we believe that aligning our brand’s passions with our people’s passions creates a motivated, inclusive, and supportive environment that fosters growth. By understanding what drives you, we can help build a place where you can truly live your gusto!

Founded by innovative leader Nate Hybl and inspired by Dale Carnegie’s call to “live today with gusto,” our mission is to refuel the human spirit with life giving food and good energy. We offer a unique combination of healthier bowls and wraps with bold flavors and high-quality ingredients. Recognized in QSR Magazine's "Best Brands to Work for 2022" and multiple Atlanta Business Chronicle awards, gusto! aims to be the most empowering employer in the industry. Join us to help champion awakenings through food, kindness, and gratitude.

Come join our team and see why we’ve won the AJC's Top Workplace award. We are growing fast, so there’s plenty of room for growth and learning!

We are looking for Service Team Member: Liner, Order Taker, Cashier for our Buford location.

Job Summary:

As a Service Team Member, you are responsible for delivering food and providing a premium experience to our guests. You will greet and assist guests with questions and suggestions while taking food orders and ensuring guests are satisfied. You will prepare orders, bag, wrap, label, date, and store food items while following gusto! food preparation standards. The Team Member must be respectful and professional and highly adaptable in a dynamic and fast-paced environment. 

Responsibilities:

  • Greet, welcome, and take the order from the guest

  • Order/ticket prioritization

  • Station cleanliness and sanitation

  • Menu knowledge 

  • Guest interaction 

  • Weigh, measure, and mix ingredients 

  • Display professionalism

  • Adhere to uniform and personal hygiene standards including wearing non-slip shoes 

  • Point-of-sale system knowledge 

  • Catering orders delivery

  • Third-party delivery system knowledge and operation

  • Occasionally drive catering orders (reimbursed for mileage) 

  • Be comfortable standing for the entire shift and occasionally lifting items no heavier than 53lbs 

Qualifications & Experience:

  • Food service experience is preferred but not necessary  

  • Great communication skills 

  • Able to work well in a team environment 

  • Attention to details

  • Punctual, reliable, and trustworthy 

  • Ability to multitask 

  • Sense of urgency 

  • Available to work all shifts including opening/closing, weekends, and holidays as needed

  • Desire for continuous learning and professional development 

  • Must have reliable means of transportation 

  • Must be at least 16 years old 

 Benefits:

  • Pay rate: $10-13/hr+ tips

  • Tip sharing

  • Access to wages before payday

  • Flexible scheduling

  • Detailed and intentional training

  • Team Member food perks

  • Fantastic Teammates!

G

Gusto Holdings, LLC

Inspired by leadership expert Dale Carnegie’s immortal words to “live today with gusto,” innovative leader Nate Hybl founded gusto! with a mission to disrupt the standard of both fast food and quick-casual at every level. With an eclectic menu selection of bowls and wraps that feature bold flavor combinations and fresh, high-quality ingredients, gusto! offers beautifully balanced and customizable meals, prepared in record time. Beyond its distinctive food and format, gusto! offers an extraordinary company culture built on communication, passion, and positivity, setting it apart from other typical restaurant environments. Included in QSR magazine’s “40/40 List of America’s Hottest Startup Fast Casuals for 2020” and listed as one of Atlanta Business Chronicle’s “Fastest Growing Companies” in 2022, gusto! continues to make an impact on the communities it serves with its 11 locations found in and around Atlanta. For more information, download the fam club mobile app or visit whatsyourgusto.com.
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