The Electronic Health Record (EHR) Index Clerk II is responsible for electronically building the chart for the individual patient, selecting the appropriate patient in the imaging system, ensuring the appropriate chart structure, selecting the system folder, indexing the correct document date, assigning an owner to the document, and initiating a review document task for the provider for appropriate work types.

Job Relationships
Reports to the Operations Manager

Principal Responsibilities
Access the appropriate imaging system for the inserts to be processed.  Eye department uses MedFlow and the remainder of the Clinic uses IMPACT.
Electronically identify the correct patient in the imaging system.
Initiate and send a "Review Document" task to the provider, and insert scanned documents into the appropriate patient folder.
Continually assess the "superstar" work types in the TeleNurse(D) and EKG(D) folders, and index the documents appropriately.  This task will receive priority over all others, and will be completed according to established turnaround guidelines.
Print the daily indexing assignments.
Scan documents into IMPACT if requested.
Quality Check folders as requested.
Maintain a positive attitude in working to achieve departmental goals.
Demonstrate professional behavior in associations with patients and employees both within and outside the complex.
Follow all Clinic policies and procedures.
Perform other job duties as assigned.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to SC Way customer service philosophy.

Education/Experience
High School graduate or GED required and 90-day work experience in document imaging required.
Electronic record forms/placement comprehension test will be required for successful completion of the probationary period.

Knowledge, Skills and Abilities
Strict attention to detail.
Requires the utilization of multiple computer software programs.
Requires flexibility regarding assignments.
Positive attitude.
Good organizational skills.
Ability to sit for prolonged periods of time.
Ability to process forms within production standards.

Working Environment
Sedentary office environment
Extended computer work

PHI/Privacy Level
HIPAA2