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Salesforce Research advances state-of-the-art AI techniques, developing models and prototypes that pave the path for innovative products at Salesforce. We tackle real-world problems in areas such as image recognition and natural language processing from Salesforce's enterprise customers by harnessing the latest deep learning techniques. As part of our team you’ll learn unique skills, work with talented people and help us shape the future of AI in Palo Alto and our recently announced new hub, Salesforce Research Asia in Singapore!

Job Category

Fixed Term & Temporary

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce AI Research advances AI techniques that pave the path for new AI research directions, innovative products, and applications with a positive impact on society. Our team of researchers, engineers, product managers, and designers drives AI innovation across pure research, applied research, and new product incubation—all built on our powerful AI platform. We bring companies and customers together using explainable, transparent, and accountable AI.

As part of our team, you’ll gain unique skills, work with talented people, and influence the industry standard for the fair and ethical use of artificial intelligence to help us shape the future of AI.

Check out our website to learn more about the groundbreaking work of the Salesforce AI Research Team.

Salesforce Research is looking for outstanding research interns. Ideal candidates have a strong background in one or more of the following core areas:

• Natural Language Processing (NLP)
• Computer Vision (CV)
• Reinforcement Learning (RL)
• General Machine Learning (ML)
   

Our research focus includes, but is not limited to, the following cutting-edge areas:

• AI Agents
• Large Language/Action Modeling
• Responsible & Trusted AI
• Human-AI Interaction
• AI for Software Developers
• AI for Operations / Time Series
• AI for Knowledge Management
• Mobile AI
• Multimodal AI
• Automatic Evaluation
   

Candidates that have published in top-tier conferences or journals (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, CHI) are highly preferred.
 

ROLE & RESPONSIBILITIES:

• Collaborate with a team of research scientists and engineers on a project designed to lead to a submission at a top-tier conference.
• Develop novel algorithms and techniques that can be applied to real-world customer challenges within the Salesforce ecosystem.
• Contribute to the AI community by focusing on pure research that aligns with your PhD focus area.
• Learn about exciting research and applications outside your expertise.
• Attend conferences with our researchers to showcase accepted papers (when applicable).
   

MINIMUM REQUIREMENTS:

• PhD or MS candidate in a relevant research area.
• Strong background in machine learning, natural language processing, computer vision, or reinforcement learning.
• Excellent understanding of deep learning techniques, including CNN, RNN, LSTM, GAN, attention models, and optimization methods.
• Experience with one or more deep learning libraries and platforms (e.g., PyTorch, TensorFlow).
• Strong algorithmic problem-solving skills.
• Programming proficiency in Python, Java, C/C++, Lua, or a similar language.
   

INTERNSHIP DETAILS:

This internship is a minimum of 12 weeks.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $49 - $68 per hour. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.