Automotive Receptionist / Front Desk Coordinator

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Westbury Jeep Chrysler Dodge Inc

Posted 2 months ago

Full Time

Westbury, New York

In Person

Smart Summary

Responsibilities

The Automotive Receptionist is responsible for greeting showroom guests, directing them to the appropriate departments, and managing incoming phone calls. Additionally, the role involves performing administrative tasks, maintaining the front desk, and assisting with vehicle inventory and key control.

Qualifications

You have prior receptionist, front desk, or customer service experience, along with strong communication and interpersonal skills. You are professional, detail-oriented, and proficient with basic computer skills, with CDK experience being a plus. This role offers an entry-level opportunity within the automotive industry.

Must Have Skills for ATS

CDK

customer service

communication

organizational skills

Job Description

Automotive Receptionist – Westbury Alfa Romeo Fiat (Full-Time)
Customer Service | Front Desk | Automotive Dealership | Entry-Level Opportunity

Join Our Team at Westbury Alfa Romeo Fiat!
Westbury Alfa Romeo Fiat, a proud member of the VIP Automotive Group of Long Island, is seeking a professional and customer-focused Automotive Receptionist to join our growing dealership team.

Known for our strong leadership, employee-first culture, and commitment to exceptional customer experiences, VIP Automotive Group offers a supportive work environment, ongoing training, and real opportunities for career growth within one of Long Island’s most successful automotive organizations.

If you have strong customer service, communication, and organizational skills, this is your opportunity to build a long-term career in the automotive industry.


Position Overview

Job Title: Automotive Receptionist / Front Desk Coordinator
Job Type: Full-Time
Industry: Automotive Dealership / Customer Service


Schedule (5-Day Work Week)

  • Monday - Friday: one day off during work week 
  • Saturdays Required

Compensation

  • $17.00 – $20.00 per hour (based on experience)

Key Responsibilities

  • Greet and welcome all showroom guests in a friendly, professional manner
  • Determine customer needs and direct them to the appropriate department (Sales, Service, Parts)
  • Answer and route incoming phone calls efficiently (multi-line system)
  • Input and maintain accurate customer information in dealership systems (CDK experience a plus)
  • Provide basic dealership information and assist with customer inquiries
  • Support sales and service teams with administrative and clerical tasks
  • Maintain a clean, organized, and professional front desk environment
  • Assist with vehicle inventory stocking in CDK
  • Create and manage vehicle key tags and key control

Qualifications

  • Prior receptionist, front desk, or customer service experience preferred
  • Automotive dealership experience is a plus (but not required)
  • Strong communication and interpersonal skills
  • Excellent phone etiquette and professionalism
  • Basic computer skills; CDK experience is a plus
  • Ability to multitask in a fast-paced environment
  • Reliable, punctual, and detail-oriented

Why Join VIP Automotive Group?

  • Medical & Dental Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Employee Discounts on Vehicles, Parts & Service
  • Supplemental Benefits (Disability, Life Insurance)
  • Employee Recognition Programs
  • Career Advancement Opportunities
  • Ongoing Training & Professional Development

Apply Today

Start your career with a dealership group that values its employees and promotes from within. If you're passionate about customer service and the automotive industry, we want to hear from you!

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Westbury Jeep Chrysler Dodge Inc

We are the largest Jeep dealer in the USA. We offer free loaner cars, free oil changes, 24 hour rescue service, service hours past mid-night and Saturday. Our company vision is satisfying every customer so they not only return to buy automobiles for their family, but they recommend others to purchase from us as well. Our dealership is family owned and operated for over 50 years and we are among the oldest in the Long Island area with original family ownership. We have won many customer service awards and continuously train our staff to create customers for life with every interaction. We recently built a new facility that is the largest and most capable in the country with a 28 car showroom, 43 bays of service, and Express lane oil changes for customer convenience.
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