About the role

The Public Safety Officer position supports Covenant House NY's mission to foster and maintain a safe and secure environment for its clients, staff, and visitors. Public Safety Officers will be required to implement a range of comprehensive, integrated security measures and countermeasures. Officers must be able to adapt, both physically and psychologically, to Covenant House NY's changing needs and priorities.

What you'll do

Understand and follow the given safety procedures.
Detect problems and report information to appropriate personnel
Communicate effectively, both in writing and orally
Gather data, compile information, prepare, and write reports
Knowledge of searching procedures and safety inspections
Conduct safety patrols in and around buildings as assigned
Basic computer knowledge is required, i.e., Microsoft Word, Excel, etc.
Operate all departmental equipment, including radios, cameras, computers, and online applications.
Listen and communicate calmly, effectively, and courteously in emergency and non-emergency situations.
Respond to calls for assistance with urgency
Conduct emergency drills according to prescribed procedures
Comfort in enforcing crowd control procedures
De-escalate/intervene in physical/verbal altercations
Flexibility to work weekends, evenings/overnights, and holidays
Performs other duties as assigned and/or needed.

Qualifications

At least one year of security experience required
College degree preferred. A high school diploma or its equivalent is required.
Public Safety Officers MUST possess and maintain New York State security guard licensure throughout their employment, including participation in and successful completion of any legally mandated training, including but not limited to on-the-job training and/or annual in-service requirements. This also applies to additional training, licenses, and certifications obtained before and during employment.
CHNY is not responsible for security guard license fees
Exhibits strong customer service skills.

Each year in the United States, as many as 2 million youth experience homelessness of some kind, and every year more than 5,000 of these young people lose their lives to the streets. For over 45 years, Covenant House New York (CHNY) has been a leader in providing residential services to vulnerable homeless, runaway and exploited youth. As the largest provider of runaway and homeless youth services in New York City, CHNY serves nearly 1,800 young adults aged 16-24 annually with an operating budget of over 24 million dollars. Our doors are open to all young people who need help, regardless of their race, religion, sexual orientation, gender identity or expression. We facilitate our services using trauma-informed principles and provide a holistic approach to young people who are attempting to leave the streets and achieve independence. We also advocate for systemic change by influencing public policy and promoting awareness of critical issues related to young people experiencing homelessness. Covenant House New York’s mission is to help each young person find safety and refuge from the dangers of living on the streets. We do this through compassion, unconditional love and absolute respect.

Public Safety Officer

Public Safety Officer

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