Account Manager- Blood Donor Services

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Inova Health System

Posted 2 months ago

Full Time

, Virginia

Hybrid

Smart Summary

Responsibilities

The Account Manager will develop and maintain relationships with team leaders and donor operations staff to facilitate donor recruitment strategies. They will also attend community events and meetings to promote Inova Blood Donor Services and meet established efficiency standards.

Qualifications

You have an Associate degree in business, Marketing, or sales, along with at least 1 year of experience in sales, fundraising, or recruitment within the healthcare or a high-volume service industry. You should be adept at developing and maintaining client relationships, managing blood drive plans, and networking within the community to support Inova Blood Donor Services' goals.

Must Have Skills for ATS

Business

Marketing

Sales

Fundraising

Recruitment

Healthcare

Job Description

Inova Blood Donor Services, located in Sterling, VA is looking for a dedicated Account Manager to join the team in supporting the DMV area. This role will be Full-time Day Shift: Days and Hours will vary. 

Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day. 
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. 
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Account Manager Job Responsibilities:

  • Develops and maintains relationships with team leaders and Donor Operations staff to facilitate customer satisfaction, loyalty and retention, as well as internal and external relationships and recruitment strategies.

  • Participates in Recruitment, Donor Operations, and other department-wide meetings to encourage strong relationships and team-building.

  • Develops and follows through with blood drive plans to meet established efficiency standards for donors per staff per hour rates.

  • Attends Chamber of Commerce meetings and other similar meetings as scheduled within the territory.

  • Attends organized events within the assigned geographical territory for opportunities to expose Inova Blood Donor Services.

  • Networks in the community and shares leads for other territories with other members of the Recruitment team.

  • Other duties as assigned.

Additional Requirements:

  • Work Schedule:  Day Shift: Days and Hours will vary

  • Education:  Associate degree in business, Marketing, sales or other related field.

  • Years of Experience: 1 year of experience in Sales, Fundraising, recruitment, or other related experience in healthcare or high-volume service industry.


We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

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Inova Health System

We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs. Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement. Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
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