Field Service Technician/Driver

H

HME Specialists LLC

Posted 2 months ago

Full Time

Roswell, New Mexico

In Person

Smart Summary

Responsibilities

The Field Service Technician/Driver is responsible for the delivery, setup, and maintenance of medical equipment at patient locations. They also provide education and support to patients and their families to ensure proper equipment operation.

Qualifications

You are an empathetic and patient individual with excellent communication and problem-solving skills, ready to deliver, set up, and maintain medical equipment. You have the ability to learn new technologies quickly and a customer-centric mindset to provide exceptional service.

Must Have Skills for ATS

medical equipment

customer service

problem-solving

communication skills

empathy

patience

Job Description

Are you looking for an exciting opportunity in the healthcare industry? Look no further! HME Specialists is currently seeking a Field Service Technician/Driver who is ready to embark on a rewarding and fulfilling career. As a Field Service Technician/Driver, you will have the chance to directly impact the lives of patients by ensuring the delivery, setup, and maintenance of medical equipment. This role offers a unique blend of technical expertise and customer interaction, making every day on the job a new and exciting experience.

You will have the opportunity to problem solve and find innovative solutions to meet the unique needs of our customers. Our customer-centric culture means that you will play a vital role in providing outstanding service and building strong relationships with patients and healthcare professionals. If you are enthusiastic about making a difference in the lives of others and thrive in a fast-paced, forward-thinking environment, then this position is perfect for you. Join our energetic team and be part of a company that values your skills and provides opportunities for growth. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Don't miss out on this chance to take your career to the next level - apply today!

Let us introduce ourselves

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

What would you do as a Field Service Technician/Driver

As a Field Service Technician/Driver at HME Specialists, LLC, you will play a crucial role in delivering, setting up, and educating patients and their families on medical equipment. Your empathetic and patient approach will be invaluable as you interact with customers face to face, providing them with the support and understanding they need during a potentially challenging time. By demonstrating empathy, patience, and understanding, you will not only ensure the proper installation and operation of the medical equipment but also provide reassurance and peace of mind to patients and their loved ones. Your dedication to exceptional customer service will contribute to our customer-centric culture and make a positive impact on the lives of those we serve.

Does this sound like you?

To thrive in the Field Service Technician/Driver role at HME Specialists, LLC, certain skills and competencies are essential. First and foremost, excellent communication skills are crucial as you will be interacting with patients, their families, and healthcare professionals on a daily basis. Strong problem-solving abilities and a detail-oriented approach are necessary to effectively troubleshoot equipment issues and provide timely solutions. Additionally, you should possess a strong sense of empathy and demonstrate patience and understanding when working with customers in-person.

Familiarity with medical equipment and the ability to quickly learn and adapt to new technologies are highly valued. Proficiency in using software and tools related to delivering, setting up, and maintaining medical equipment is also required. These skills, combined with a customer-centric mindset, will enable you to provide exceptional service and support to our valued customers.

Make your move


H

HME Specialists LLC

HME Specialists helps those it serves to reach their highest level of medical independence by delivering equipment and services seamlessly with exceptional care. From crutches to complex wheelchairs, nutritional services to wound care and from oxygen and sleep therapy to infusion pharmacy services; HME Specialists offers a full complement of medical equipment, supplies, and resources. HME Specialists is dedicated to helping individuals keep moving, breathing and healing. HME Specialists cares for children and adults of all ages in communities throughout New Mexico and West Texas from its 13 store front locations. Many times, HME Specialists’ vast network of fleet delivery personnel offers quick points of delivery and aids in providing expedited acute facility discharges and home deliveries. The team who works at HME Specialists is unmatched and highly regarded. The clinical professionals and support specialist teams have a special drive to making a difference each day with each customer by delivering exceptional customer service. HME Specialists focuses on continually developing team member’s skill sets while also promoting a P.R.O.M.I.S.E. culture every day to enhance a positive effect in our communities. There is family atmosphere at HME Specialists and it is what makes HME Specialists the premier medical equipment and respiratory services provider in the southwest.
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