Summary:

The Emergency Medical Responder (EMR) provides immediate lifesaving care to critically ill or injured patients before the arrival of more advanced emergency medical services. The EMR works under the direction of EMTs, paramedics, or other licensed healthcare professionals and plays a vital role in the chain of survival.

Major Duties and Responsibilities

•  Assist the EMT with the preparation of the patient for transport
• Operates an ambulance vehicle in accordance with company driving policies; promptly responds to emergency and non-emergency calls; monitor & maintain the general condition of the unit
• Demonstrates ability to respond quickly and make decisions using good judgment under stress in hazardous situations and human relationships
• Communicate with receiving facility to receive medical direction and to provide critical information
• Communicate with dispatch to receive and understand call data and customer feedback; Utilizes proper radio technique as per training
• Lift and move patients as required and in accordance with company safety policies

Minimum Qualifications

• Must maintain good interpersonal and communication skills to deal with community and co-workers.
• Must be able to speak, write, and comprehend English language.
• One (1) year full-time customer service-oriented experience preferred.
• Must be at least 18 years of age
• At least 2 years of verifiable driving experience

Knowledge, Abilities and Skills

• Ability to communicate effectively, both orally and in writing.
• Working knowledge of computer Windows systems and associated software such as Word, Excel and Outlook.

Physical Requirements/Environmental Conditions

• Working in a wide range of environments and hazardous conditions.
• Contact with patients under a wide variety of circumstances.
• Subject to varying and unpredictable situations.
• Subject to many interruptions.
• Subject to irregular hours.
• Frequent pressure due to multiple tasks, radio calls and inquires.
• Requires ability to multi-task.
• Subject to recall during declared or undeclared major emergencies 
• Stooping, sitting, crouching, walking, pulling, lifting, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, pulling, talking, standing, finger movement, repetitive motions, depth perception.
• Frequent lifting of people and equipment of 100+ pounds; extensive, or considerable standing/walking; Lifts positions, pushes and/or transfers patients; lifts supplies/equipment; manual dexterity and mobility; intermittent exertion when performing treatments.
• Work requires moderate exposure to one or more disagreeable conditions
• This position requires moderate exposure or risk to physical health and/or physical safety (e.g. exposure to environmentally hazardous material, heavy equipment) This position often requires the use of Personal Protective Equipment (PPE) and includes completing and successfully passing medical evaluations or clearances.