Social Service Assistant (SSA)

A

ACI Federal Inc

Posted 2 months ago

Full Time

Ozark, Arkansas

In Person

Smart Summary

Responsibilities

The Social Services Assistant facilitates life skills workshops and provides direct support to students to help them overcome behavioral and personal challenges. They also manage student cases, maintain confidential records, and collaborate with staff to ensure a supportive educational environment.

Qualifications

You have a High School Diploma or GED and experience working with at-risk youth. You possess strong communication, facilitation, and interpersonal skills, along with the ability to maintain confidentiality and exercise sound judgment. A commitment to helping young people succeed is essential.

Must Have Skills for ATS

Conflict resolution

Decision-making

Communication skills

Workplace readiness

Lesson plan development

Handout creation

Workshop facilitation

Student case management

Documentation

Progress tracking

Referral coordination

Interdisciplinary collaboration

Mentoring

Confidentiality

Sound judgment

Job Description

Job Posting TitleSSA (Social Service Assistant)Job Description

Social Services Assistant

Location: Cass Job Corps - Ozark, AR

Shift: full-time, 40hrs/week, 12am-8:30am Thursday - Monday

Why Join Cass Job Corps?

  • Be part of a national program dedicated to transforming lives through education, training, and personal growth

  • Work in a mission-driven environment where your support directly impacts students’ futures

  • Enjoy opportunities for professional development and training

  • Join a collaborative, supportive team committed to student success and workforce readiness

Position Summary

The Social Services Assistant supports the mission of Job Corps by helping students overcome personal, social, and behavioral challenges that may interfere with their education and career training. This role combines instructional responsibilities—teaching life skills and employability workshops—with direct student support, ensuring that young people have the tools, resources, and encouragement they need to succeed in the program and beyond.

Key Responsibilities

Instructional Duties

  • Deliver structured group sessions on topics such as conflict resolution, decision-making, communication skills, and workplace readiness.

  • Assist in developing and updating lesson plans, handouts, and workshops that align with Job Corps’ Career Success Standards.

  • Facilitate orientation sessions for new students, introducing them to center expectations, resources, and support services.

  • Support the Social Services team in integrating life skills training into the broader academic and career technical curriculum.

Student Support & Case Management

  • Provide one-on-one guidance to students experiencing personal, social, or behavioral challenges.

  • Assist with case management activities, including documentation, progress tracking, and referrals to community resources.

  • Collaborate with counselors, residential staff, and instructors to ensure a holistic approach to student development.

  • Encourage positive behavior, accountability, and personal growth through mentoring and consistent support.

Program & Compliance

  • Maintain accurate and confidential student records in compliance with Job Corps Policy and Requirements Handbook (PRH).

  • Participate in case conferences and interdisciplinary team meetings to support student success.

  • Assist in coordinating student engagement activities that promote wellness, leadership, and community involvement.

  • Support the center’s mission of fostering a safe, inclusive, and supportive environment for all students.

Qualifications

  • High School Diploma or GED required; Associate or Bachelor’s degree in Social Work, Psychology, Education, or related field preferred

  • Experience working with at-risk youth or young adults strongly preferred

  • Strong communication, facilitation, and interpersonal skill

  • Ability to maintain confidentiality and exercise sound judgment

  • Commitment to the mission-driven environment of Job Corps—helping young people build skills, confidence, and career pathways


A

ACI Federal Inc

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