HOURS: Monday – Friday; Flexible

REPORTS TO: Customer Credit Manager

FLSA STATUS: Non-Exempt

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours – that’s why one of our core values is to provide remarkable service. When you work here, you’ll be treated with the same level of respect and positive attitude.

As a credit collections accounting intern, you’ll be applying educational knowledge by assisting the accounting department in all areas; including special projects and gaining experience in a variety of accounting related duties in a professional work environment. 

Here’s what a typical day might look like. (These are the essential functions of the job). Other duties may be assigned.

• Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.
• Verify customer purchase orders.
• Process credit card charges and refunds, look into credit card declines, and complete bankruptcy paperwork as needed
• Investigate any fraudulent orders in conjunction with sales and credit departments.
• Respond to customer credit card inquiries.
• Process and follow up on refund check requests. 
• Complete change of invoice address corrections.
• Assist in the collections area of the accounting with calls and follow up.
• Process customer credit applications.
• Other duties may be assigned. 

You might be a fit for this position if you are:

• Friendly, tactful and professional in your communications on the phone and in e-mail.
• A multi-tasker who is ready to act in every situation.
• Organized and have a keen eye for detail.
• Fluent with computers.
• A self-starter who takes initiative to solve problems and follow up on issues.
• Someone who enjoys change and trying new things.

Required education/skills/experience:

• Actively pursuing Associate or Bachelor’s degree in Business or Accounting 
• Preferred GPA of 3.0 or higher.
• Proficiency with data entry, Microsoft Excel, Word, Outlook and Windows proficiency.
• Please refer to the physical requirements form for details on the physical requirements of this role. 

Work Environment:

An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description. 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodation(s) will be made to enable individuals to perform the essential functions. 

• Regular and predictable attendance.
• Ability to effectively communicate with others (verbally and in writing).
• Ability to enter data.
• Work will be performed at 4imprint, Oshkosh.

H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact human resources.

The following five drugs or classes of drugs will be tested for: 1) Marijuana (THC) 2) Cocaine Metabolites 3) Phencyclidine 4) Amphetamines (Class) 5) Opiate Metabolites.

4imprint has a drug-free workplace policy.
 
Equal opportunity employer, including veterans and individuals with disabilities.