Receptionist - BMW

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Rick Hill Imports - Kingsport, TN

Posted 2 months ago

Full Time

Kingsport, Tennessee

In Person

Smart Summary

Responsibilities

The receptionist will operate a multi-line telephone system to manage incoming calls and provide administrative support to the dealership. They are also responsible for welcoming on-site visitors and ensuring a professional customer service experience.

Qualifications

You have proven experience with administrative practices and procedures, including proficiency with telephone systems and PC knowledge, specifically Microsoft Word and Excel. You demonstrate excellent customer service, communication, and interpersonal skills, with the ability to multitask effectively and maintain emotional control in a fast-paced environment.

Must Have Skills for ATS

Polycom telephone system

Microsoft Word

Microsoft Excel

Job Description

At Rick Hill Imports - Kingsport, TN, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Rick Hill Imports - Kingsport, TN is the best in the business and we're sure you'll see why!

Benefits

  • Fast paced work environment
  • Paid training and development
  • Career growth opportunities
  • Medical and dental coverage available
  • Paid vacation
  • 401(k)

Responsibilities

  • Provide a professional customer service experience to all customers.
  • Must be proficient with technology relating to telephone systems and PC knowledge.
  • Represent and uphold the standards of the BMW brand.
  • Provides receptionist, administrative and secretarial support.
  • Operate multi-line Polycom telephone system to answer incoming telephone calls, determine purpose of callers, and transfer calls to appropriate personnel or department.
  • Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
  • Perform various clerical duties.
  • Excellent communication and interpersonal skills.
  • Thorough knowledge of administrative practices and procedures.
  • Be a multi-tasker.
  • Detail oriented and able to meet last minute deadlines and challenges.
  • Excellent Customer Service Skills

Qualifications

  • Successful candidate should possess pleasant phone personality and a strong commitment to customer satisfaction.
  • Must be dependable, efficient and able to multi-task with emotional control and must have a proven track record of attendance and punctuality.
  • Knowledge of Microsoft Word and Excel are required.
  • Excellent written and oral communication skills
  • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
  • All potential employees are subject to pre-employment testing including a background check and/or drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Rick Hill Imports - Kingsport, TN

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