Trolley Driver/Tour Guide

H

Historic Tours of America

Posted 2 months ago

Full Time

Nashville, Tennessee

In Person

Smart Summary

Responsibilities

Operate a trolley on public streets while narrating scripted sightseeing tours to entertain and educate guests. Perform daily vehicle inspections and maintain professional communication with dispatch and the public.

Qualifications

You have a valid CDL Class B with airbrake and passenger endorsements, an acceptable driving record, and are at least 21 years old. You can learn and memorize scripted tours, handle stressful situations calmly, and communicate clearly in English, while maintaining a passion for entertaining guests.

Must Have Skills for ATS

CDL Class B

DOT physical

MVR/background check

substance abuse testing

Nashville Entertainment Transportation Driver Permit

Job Description

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY!

Trolley Driver/Tour Guide - Current CDL Drivers $2,000 Sign on Bonus

This position must have a good sense of fun and a desire to entertain and excellent driving skills as they drive a trolley on busy public streets while narrating a sightseeing tour multiple times a work shift. Tour Conductors bring to lie the history of America and all of the positive things that it represents.

Have fun driving an Old Town Trolley and sharing the history of our region entertaining visitors while educating them about historic Nashville!

Employee Benefits

  • Competitive pay: $26-$28/per hour with gratuities included**
  • Paid Training: $18 per hour
  • All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
  • All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching*, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!

Start your new Career with Us Today!

*Eligibility requirements may apply

**$20 per hour base pay


Requirements

Essential Functions

  • Drive in a safe, competent manner a non-air-conditioned trolley on busy public streets while entertaining guests by narrating a scripted sightseeing tour
  • Meet and deal with the general public and diverse company employees in a prompt and courteous manner
  • Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure
  • Maintain radio contact with dispatch during tours
  • Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection

Required Knowledge, Skills, and Abilities

  • Ability to learn and memorize scripted tours and routes as assigned.
  • Ability to work independently over long periods of times within the scope of established rules and regulations while performing tours and satisfy the needs of our guests
  • Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner
  • Ability to read, write, and speak clear English in order to communicate with co-workers, general public, law enforcement, and emergency personnel and to complete required paperwork correctly
  • Ability to learn new duties, policies, and procedures and adjust to new situations encountered on the job within a reasonable amount of time.

Qualifications

  • Must be at least 21 years old
  • Valid TN CDL Class B with airbrake and passenger endorsements (Will train to acquire a CDL. Must obtain a CDL in the first month of employment)
  • Acceptable driving record for past three years

Other Requirements

  • Must pass pre-employment MVR/background check and substance abuse testing
  • Must pass a DOT physical upon employment
  • Valid Nashville Entertainment Transportation Driver Permit. Must obtain in the first 60 days of being in this position
  • Have a passion for helping people and making their Nashville experience a memorable one.

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Historic Tours of America

Historic Tours of America, Inc., the Nation’s Storyteller, is dedicated to providing historically immersive vacation experiences. With 39 unique brands across nine cities—Boston, MA; Key West, FL; Charleston, SC; Nashville, TN; San Antonio, TX; San Diego, CA; Savannah, GA; St. Augustine, FL; and Washington, DC—we bring history to life through our trolleys, street trains, high-speed ferries, themed retail stores, festival marketplaces, and other iconic attractions. Our strategy is to build on the strength of the Historic Tours of America brand while focusing on heritage tourism. We prioritize guest communication and satisfaction, product value, high-quality vehicles, and industry trends to drive profitable growth in our existing locations and expand into new vacation destinations nationwide. Our invitation to “See The Best First” is built on your trust in us to make the most of your valuable vacation time. We understand how precious leisure time is, which is why we proudly offer a 100% satisfaction guarantee.* Every Historic Tours of America CASTmember is committed to ensuring an unforgettable experience and working to Make Your Vacations Better!
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