Crisis Clinician Associate (Nights- Safe Harbor Behavioral Health)

UPMC

Posted 2 months ago

Full Time

Erie, Pennsylvania

In Person

Smart Summary

Responsibilities

The Crisis Clinician Associate provides 24/7 crisis services including phone support, mobile response, and walk-in assessments for individuals in crisis. They are responsible for conducting clinical assessments, de-escalation, and coordinating care while maintaining documentation standards.

Qualifications

You have a Bachelor's degree in psychology, counseling, or social work, or equivalent coursework and experience in human services. You can respond calmly and effectively to psychiatric and medical emergencies, demonstrating good clinical judgment and recovery-oriented interpersonal relations.

Must Have Skills for ATS

Assessment

De-escalation

Documentation

Motivational Interviewing

EMR

CPR

Comprehensive Crisis Management (CCMC)

Driver's License

Act 31 Child Abuse Reporting

Act 33

Act 34

Act 73 FBI Clearance

Job Description

UPMC Western Behavioral Health at Safe Harbor is excited to welcome a passionate and driven Crisis Clinician Associate to our Crisis Intervention team!

Our Crisis Intervention team is a close-knit group that provides 24/7 crisis services through phone support, mobile response, and walk-in assessments. Under the guidance of the Crisis Clinician Supervisor, you'll offer compassionate care to individuals of all ages facing self-identified crises. Responsibilities include crisis counseling, de-escalation, clinical assessment, coordination of services and meeting with clients within our community.

This is a night shift position, 11p-6a, four days per week. Schedule is built on a six-week rotation. Some weekends and holidays will be required. The dress code is business casual, and parking is provided on site at no cost.

While crisis work is challenging, it’s deeply rewarding—and our team-building committee promotes staff wellness, connection, and a positive work culture. Our Total Rewards Program goes beyond healthcare, providing comprehensive benefits to support your overall well-being. To further invest in your future, we are excited to offer a sign-on bonus of up to $5,000! If you’re passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to apply today!



Responsibilities:
 

  • Complete Crisis Clinician orientation and build core skills in assessment, de-escalation, documentation, motivational interviewing, and EMR use.

  • Safely manage assigned crisis caseloads, conduct face-to-face and phone assessments, and respond effectively to crisis situations.

  • Provide person-centered, strength-based supportive counseling to promote consumer stability.

  • Collaborate with leadership and Clinician II to develop disposition plans, coordinate referrals, and advocate for appropriate program admissions.

  • Maintain documentation standards, participate in interdisciplinary activities, complete case reviews, and support a safe therapeutic milieu.



  • Bachelor's degree in psychology, Counseling or Social Work. 
  • Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies. 
  • Recovery-oriented interpersonal relations.

    Licensure, Certifications, and Clearances:
     
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal


UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
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