Harrah’s Cherokee Valley River Casino & Hotel Position Description

POSITION TITLE:                                          Steward

DIVISION:                                                           Food and Beverage

DEPARTMENTS:                                              Landing Café, Employee Cafeteria, Food Market, Gordon Ramsay, Brew Brothers

GRADE/FLSA STATUS:                                H6 — Non-Exempt

BADGE TYPE/COLOR:                                 Work Permit—Peach

REPORTS TO:                                                  Sous Chef; Dual Rate Sous Chef; Supervisor, Steward; Dual Rate Supervisor, Steward

SUPERVISES:                                                    N/A

JOB SUMMARY:

The primary function of the Steward position is to clean and sanitize all dishes and silverware used by guests. The steward also maintains all kitchen equipment and the environment according to the Health Department code and keeps food service areas clean and sanitized.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare tableware for washing, i.e., scrape plates, pre-soak silverware, and place all items to be washed in their proper dishwasher rack
• Set up dishwashing machine, i.e., drains closed, tanks filled, temperatures at the correct level, detergent at the proper level
• Wash, stack, and store china in the appropriate kitchen area                       
• Clean dishwashing equipment and working areas                       
• Collect all soiled pots, wash, and restack cleaned pots on shelves
• Responsible for all removal of garbage and refuse 
• Mop and sweep floors
• Wash walls and ceiling tiles
• Sanitize all cooking equipment
• Assist in maintaining necessary inventories of kitchen cleaning products and equipment
• Maintain all areas for a safe, clean environment based on the Health Department and internal standards
• Assist others when needed
• Acknowledge and respond to guests immediately
• Answer questions about Harrah’s facilities and services
• Responsible for the overall cleanliness of the dining areas, recycling room, and dumpster area
• Responsible for the sorting of recyclables
• Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

MINIMUM QUALIFICATIONS:

• A high school diploma or GED is preferred 

• Must demonstrate the following essential knowledge and skills:
• Knowledge of sanitation standards and procedures
• Must have speed and accuracy to maintain maximum efficiency

• Neat, professional appearance with excellent personal hygiene

• Demonstrated teamwork behaviors and attitudes

• Self-motivated; self-starter

• Able to operate the dish machine
• Knowledge of sanitation standards and procedures
• Able to attend to multiple priorities simultaneously
• Excellent interpersonal skills 

• Knowledge of dish machine maintenance and chemical safety

• Team player

• ServSafe certification is required*

*Can be completed within 90 days of the hire date

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be physically mobile with reasonable accommodations
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak, and understand English 
• Must be able to handle high stress in the work environment and turn stress into high energy
• Must be able to tolerate areas with high temperatures near dish machine and extreme cold temperatures in coolers and freezers
• Must be able to use the chemicals for cleaning and sanitizing all kitchen areas
• Must be able to be on feet for an 8-hour shift
• Must be able to stoop, bend, reach, kneel, twist, and grasp items while performing kitchen duties
• Must be able to lift and carry 50 pounds and be able to push and pull up to 300 pounds in a cart

• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke

• Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.  Harrah’s Cherokee Valley River Casino & Hotel reserves the right to change the above job description whenever necessary     1.23.25

• Proud to have opened our doors in September 2015.
• Located approximately one hour west of Harrah’s Cherokee Casino Resort in Murphy, NC. We’re about two hours from Knoxville, Chattanooga, and downtown Atlanta.
• Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
• Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.