Parts Counter Associate - RideNow Phoenix

R

RideNow Group

Posted 2 months ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

Responsibilities

The Parts Counter Associate is responsible for assisting customers and technicians in identifying and purchasing parts while maintaining organized inventory displays. They must also manage order updates, handle phone inquiries, and ensure high levels of customer satisfaction.

Qualifications

You have at least one year of retail sales experience, preferably in a powersports dealership setting, and are comfortable stocking and organizing parts inventory. You are proficient with point-of-sale systems and inventory management software, with the ability to quickly learn new applications.

Must Have Skills for ATS

powersports dealership experience

retail sales experience

stocking and organizing parts inventory

point-of-sale systems

inventory management systems

dealer management tools

CDK

Lightspeed

Job Description

RideNow Powersports Phoenix is seeking an outgoing and highly motivated Parts Counter Associate! If you have the confidence to sell, love the idea of making unlimited commission selling stuff you love, are a customer service Rockstar, and live to ride, this opportunity may be perfect for you!

Responsibilities:

  • Work with customers and technicians to identify required parts.
  • Sell cool stuff (a.k.a. parts) to go on cool bikes! (a portion of your income is commission on your sales)
  • Look up records and enter customer information.
  • Answer calls and provide exceptional customer service over the phone.
  • Receive and account for all incoming parts.
  • Provide cost of parts for customers.
  • Make sure all displays are organized.
  • Update customers on all orders and ensure they are satisfied.
  • Other duties as assigned.
Qualifications

Requirements:

  • 1+ years of powersports dealership experience desired.
  • Retail sales experience required.
  • Familiar with stocking and organizing parts inventory.
  • Experience with point-of-sale & computerized inventory systems and the ability to quickly learn new software systems
  • Experience utilizing dealer management tools, such as CDK, Lightspeed, etc.
  • Ability to remain customer focused and respond in a positive manner when faced with difficult or stressful situations.
  • Exceptional communication skills
  • Attention to detail and ability to desire to learn about our products and parts
  • Friendly, outgoing personality with a can do attitude!
  • Ability to work a full time schedule including Saturdays

Benefits:

What We Offer You:

  • Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
  • Life and disability insurance
  • Generous Vacation/PTO Plan
  • Employee discounts on purchases
  • Dedicated leadership team who supports and cares for employees
  • The opportunity for growth and a solid long term career...we promote from within!
  • Rewarding 100% Commission-based pay plan on your sales, allowing you to make a great living!!
  • Training pay while you learn!
  • And more…

*All applicants must pass pre-employment testing to include: background checks and MVR in order to qualify for employment*·

IND01

R

RideNow Group

Our staff is the core of our group, we've created a lifestyle for our employees, as opposed to just providing part-time jobs at a motorcycle shop. We hire good people and hold them to a very high standard. After all we are all enthusiasts at the end of the day, most of our staff members ride with the same customers who use us for sales, service and parts. Education and training are one of the keys to our success, we are always striving to be the best, most informed and highly knowledgeable in our products, services, industry and community as a whole. This is an ongoing process and it never ends. Today, RideNow Powersports is comprised of over 50 full-service dealerships offering ATV's, Motorcycles, Personal Watercraft, and UTV's for sale in Arizona, California, Florida, Kansas, Nevada, North Carolina, Texas, Louisiana, Ohio, Oklahoma and Washington. We stock quality products from trusted manufacturers like Polaris, Can-Am®, Honda, Kawasaki, Suzuki, and Yamaha. Our incredible line-up of motorcycles includes bikes from BMW, Triumph, Ducati, Moto Guzzi, Aprilia, and Royal Enfield, as well as specialty dealerships for our legendary Harley-Davidson® and Indian Motorcycles®.
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