Barista Lead
Creative Dining Services
Barista Lead
Creative Dining Services
Posted 2 months ago
Full Time
Holland, Michigan
In Person
Smart Summary
Responsibilities
The Lead Barista is responsible for preparing food and beverages according to standards while ensuring high levels of customer satisfaction. They also provide leadership, training, and instruction to staff while maintaining café equipment.
Qualifications
You are a strong leader with a passion for delivering excellent customer service and creating an exceptional guest experience. You have at least one year of experience in a lead role within retail or specialty coffee, along with basic computer knowledge and a high school diploma or equivalent.
Must Have Skills for ATS
Specialty coffee
Customer service
Food preparation
Beverage preparation
Equipment maintenance
Basic computer knowledge
Job Description
Creative Dining Services is looking for a full-time Lead Barista for our new café located in the Haworth Hotel on Hope College’s campus! The ideal candidate is a strong leader who delivers excellent customer service, stays organized, and thrives in a fast-paced environment while creating an exceptional guest experience.
Core Responsibilities:
- Prepares and presents food & beverages according to established recipe and presentation standards
- Achieve high levels of customer and client satisfaction
- Ensure all equipment works and is maintained properly
- Provide leadership, training, and instruction
- Refer and provide information to higher management regarding issues or concerns
The successful candidate will have:
- High school diploma or equivalent preferred.
- One year of retail or specialty coffee experience in a lead role.
- Basic computer knowledge.
Physical Demands/Work Environment:
Must be able to lift/move 25+ lbs. May require standing for extended hours at a time. Environment may include hot, humid, or cold temperatures.
Benefits:
- Free meal + drinks every shift
- Daily pay option – get paid when you need it
- Free access to Hope College fitness center after just 60 days
- Free entry to Hope College sports & campus events
- Retail discounts at the campus bookstore +markets
Additional Benefits for Full time:
- Health, Dental, Vision, Life insurance
- Accrued Paid Time Off, Quarterly Bonuses, 9 Paid Holidays
- 401(k) with match
- Hope College tuition assistance (you or dependents)
On-the-job culinary training:
- Rouxbe (online culinary program used by top restaurants)
- Hospitality Training Institute of Michigan
Creative Dining Services partners with colleges, universities, Fortune 500 companies, full-service senior living communities, conference centers, private K-12 schools and non-profits to provide a different kind of hospitality and facility management services experience – one that’s fun, innovative, and focused on your community. Why? Because that’s how it should be.
Creative Dining Services is an Equal Opportunity Employer
Creative Dining Services
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