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Inside Sales Representative

S

Staco Energy Products Co.

Posted 2 months ago

Full Time

Lewisville, Texas

In Person

Smart Summary

Responsibilities

The Inside Sales Representative will troubleshoot customer issues and coordinate with internal departments to ensure satisfactory resolution. They are also responsible for sales order entry, qualifying sales opportunities, and providing administrative support.

Qualifications

We are seeking an Inside Sales Representative with strong customer support and communication skills. The ideal candidate will possess electrical technical aptitude, professional telephone skills, and an active listening ability to effectively troubleshoot and resolve customer issues. This role requires multitasking, prioritization, and efficient time management to support sales efforts and ensure customer satisfaction.

Job Description

Description

This position is responsible for ensuring that any customer issues are resolved satisfactorily within the parameters of company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include 

· Work directly with customers to troubleshoot and identify problems

· Work internally with various departments as necessary to resolve customer issues

· Follow up with customers to ensure al issues are resolved satisfactorily

· Provide support for customers, agents and outside sales representatives

· Cover the Sales Order Entry function as necessary

· Qualify sales opportunities, price and availability checks, sales quoting and outbound sales calls

· Data entry and various administrative support responsibilities

Requirements

· Customer support experience or aptitude

· Electrical technical aptitude

· Professional telephone skills

· Active listening skills

· Customer-centric mindset

· Ability to multi-task, prioritize, switch focus quickly and manage time effectively

· Efficient typing speed

S

Staco Energy Products Co.

Staco Energy Products is a manufacturer of UPS, power factor correction, active harmonic filters, voltage regulation, power conditioning and variable transformers for commercial, industrial, utility and government applications. Power quality can present many challenges. At Staco Energy, helping you achieve success to protect and improve your electrical power system is what we do best. With a wide reaching product offering, our tailored solutions approach can benefit your business by providing better managed control of energy usage, while reducing costs.
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