Evening Manager

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Redner's Markets

Posted 2 months ago

Full Time

Middletown Township, Pennsylvania

In Person

Smart Summary

Responsibilities

The Evening Manager is responsible for overseeing all store operations, staff delegation, and customer service in the absence of the store manager. They must ensure store cleanliness, safety compliance, and optimal product merchandising throughout the evening hours.

Qualifications

This role requires at least one year of management experience in a retail setting and a high school education. Strong decision-making, effective leadership, and excellent communication skills are essential for managing store operations and customer interactions during evening hours.

Job Description

POSITION TITLE:  Evening Manager

DEPARTMENT:      Grocery

REPORTS TO:         Store Director

FLSA STATUS:        Non-Exempt

JOB SUMMARY:

 To effectively direct and manage all aspects of the store in the absence of the store manager.

ESSENTIAL JOB FUNCTIONS:

1)         To assure that all store personnel are courteous to all customers and that all customer complaints/requests are handled properly and professionally.

2)         Responsible for efficient and effective delegation of duties to achieve maximum               performance and proper follow-up procedures.

3)         To maintain a housekeeping program which ensures and orderly and clean store that is pleasing to the customer’s eye.

4)         Maintain the building and equipment to meet maximum safety operations.

5)         Responsible for optimal freshness of all products and proper merchandising to achieve maximum sales and profits.

6)         To implement and maintain effective fire and safety programs set forth by Risk                 Management.

7)         Implement and maintain effective security standards inside and outside of the store, which are set forth by the Loss Prevention Department.

8)         To greet all customers and thank them for their patronage.

9)         To conduct store refrigeration checks throughout the evening.

10)       To oversee all aspects of the store during the evening hours in the absence of the store manager.

11)       To abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

1)         To help in the cash office as needed, such as covering breaks/lunches as well as                 verification of bank deposits.

2)         To assist in any department in the store on an as needed basis.

3)         To communicate any problems that occur in the evening to the store manager or the department managers.

4)         To assist in all aspects of the grocery department including but not limited to building displays, merchandising, signage, collecting carts, and general stocking.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1)         Minimum requirement of a high school education. A college education is helpful but not required.

2)         At least 1 year of management experience in a retail environment is required.

3)         Must possess the ability to make critical decisions and to provide effective leadership.

4)         Must possess excellent communication skills in order to deal with customers and other employees.

5)         Must be able to lift up to fifty pounds (50 lbs.) approximately thirty percent (30%) of the time.

6)         Must have the ability to retrieve and place merchandise on the top racks in the grocery aisles for proper storage.  The top racking process may be 20% of the time working in the aisles during the shift.

7)         Must have the ability to operate a pallet jack, step carts, and the “Big Joe”.

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Redner's Markets

Redner's Warehouse Markets is 100% employee, American and locally owned and family oriented retail food company serving our customer's grocery needs. Our goal is to exceed our customers' evolving expectations by offering the freshest of products, the lowest prices and a no-nonsense approach to buying groceries. All of our customers are valued and we do not require you to carry any special card or join any club to get the lowest prices for your food needs. Redner's is committed to supporting the community in which each Warehouse Market and Quick Shoppe is located through a variety of supportive partnerships and enrichment programs. We are proud to support local business and agriculture to strengthen our local communities. Our employee-owners continually strive to provide the lowest prices, freshest product and the outstanding service our customers have come to expect since 1970.
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