Omni Chicago Hotel

Experience Chicago’s stunning architecture, lakefront beauty, and vibrant culture while building a career with purpose at Omni Chicago Hotel. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports, and shopping to name a few. Standing tall on the world-famous Mag Mile, our AAA Four Diamond all-suite hotel is just steps away from high end retail stores, world class dining, and many of the most popular tourist attractions in Chicago.

At Omni we are known for our quality and exceptional service that delivers “The Most Magnificent Memories on the Mile.” We only hire the best to ensure we continue our longstanding tradition. Omni Chicago’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. What truly sets us apart is our team. We foster a culture that values learning, growth, and empowerment, offering opportunities for advancement and a workplace where everyone can thrive. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.

Overview:

The Doorperson represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.  Must be available to work weekends. 

Responsibilities:

• Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
• Engages the guest to provide superior guest service.
• Ensures the valets are staged to maximize the guest experience.
• Manages the traffic at the front of the hotel.
• Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
• Conduct key audit with the Valet Attendant at the end of each shift.
• Maintains the cleanliness of the front of the hotel.
• Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
• Loads the baggage in the cars or taxis for departing guests
• Maintains a clean and orderly appearance of the work area at all times.

Qualifications:

• Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests
• Excellent grooming and body language to represent the brand
• Ability to multi-task
• Ability to work outdoors in all weather conditions
• Ability to lift 50 lbs frequently and work on feet entire shift
• Must be able to drive manual and automatic transmission
• Must have a valid driver’s license
• Must have an excellent driving record (less than 2 moving violations in the last two years)

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.