CHIMI
CHIMI
Posted 2 months ago
Full Time
New York, New York
In Person
Smart Summary
Responsibilities
The Client Advisor is responsible for delivering an exceptional client experience and driving sales performance within the New York Brand Space. They will also manage CRM activities, support visual merchandising, and assist with daily store operations and inventory management.
Qualifications
The Client Advisor role requires previous experience in retail, sales, or client-facing positions, with optical sales experience being a strong advantage. Excellent English communication and interpersonal skills are essential for building client relationships and driving sales. Candidates should be proactive, structured, and able to manage multiple priorities in a fast-paced environment.
Job Description
Established in 2016 by Daniel Djurdjevic and Charlie Lindström, CHIMI has quickly evolved from a Swedish eyewear start-up to a globally recognized brand. Known for our high-quality sunglasses, optical eyewear, and ski goggles, CHIMI continues to innovate and lead within the lifestyle and fashion space.
Position Overview
As a Client Advisor, you play a key role in delivering an extraordinary client experience and driving the performance of our CHIMI Brand Space in New York. Together with a team of forward-minded, dedicated, and energetic colleagues, you will contribute to sales performance, CRM and clienteling activities, and daily store operations — always acting as a local brand ambassador.
You will work closely with the Store Manager to maximize store results, build long-lasting client relationships, and strengthen CHIMI’s presence in the local community.
This role requires strong communication skills, a proactive mindset, and a passion for delivering premium client experiences.
Responsibilities
Deliver an outstanding client experience and actively drive sales performance.
Work proactively with CRM and clienteling to build long-term client relationships.
Support in achieving store sales and KPI targets
Take ownership of personal KPI targets while contributing to overall store performance.
Act as a brand ambassador, representing CHIMI with authenticity and professionalism.
Support visual merchandising to ensure the store is always organised and aligned with brand guidelines.
Participate in local community-building activities, partnerships, and in-store events.
Assist with deliveries, stock control, replenishment, and inventory accuracy.
Follow operational routines, cash handling, security, and health & safety guidelines.
Share insights and feedback with the store and HQ teams to support continuous improvement.
Qualifications
Previous experience in retail, sales, or client-facing roles is requiered.
Experience in optical sales is considered a strong advantage.
Fluent in English, both spoken and written.
Strong communication and interpersonal skills.
Structured, proactive, and comfortable working in a fast-paced environment.
Ability to handle multiple priorities while maintaining focus on the client experience.
A collaborative team player who leads by example and takes ownership of results.
Qualities We Value
Forward-minded — curious, proactive, and driven to grow.
Accountable — takes responsibility and follows through.
Respectful — communicates openly and acts with integrity.
Team-oriented — supportive, positive, and collaborative.
You thrive in a dynamic, entrepreneurial environment and are passionate about building meaningful client relationships and community connections
Position Details
Role: Client Advisor
Employment Type: Part-time
Start Date: As soon as possible
Location: New York
CHIMI
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