Patient Access Representative

Redeemer Health

Posted 2 months ago

Full Time

Abington Township, Pennsylvania

In Person

Smart Summary

Responsibilities

Facilitates a high-quality patient experience by managing patient flow and monitoring arrivals and departures. Registers patients for diagnostic services, verifies insurance information, and collects patient payments.

Qualifications

The Patient Access Representative will facilitate a positive and efficient experience for patients and visitors. Key requirements include a High School Diploma/GED, strong problem-solving and communication skills, and a compassionate attitude towards patient needs. Candidates should also possess excellent computer skills and the ability to collaborate effectively within a healthcare team.

Job Description

OVERVIEW

Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training.  With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job.  You’ll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention.  We look forward to being a part of your professional journey.  We invite you to apply today.


SUMMARY OF JOB

Facilitates and stages an intentional, personalized, high quality and efficient experience for the patient, visitor and family who present for services. Maintains a highly visible physical presence upon entry to and departure from the facility/conversation room. Manages patient flow by monitoring and anticipating patient arrivals and departures; analyzing multiple service schedules simultaneously; planning logistics; and, maintaining situational awareness. Registers patients for all outpatient diagnostic services. Obtains and verifies patient information. Verifies insurance information and ensures proper referrals and authorizations are on file as needed. Collects patient responsibility at time of service. Completes work list tasks as assigned.

CONNECTING TO MISSION:

All individuals within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of the position, every job contributes to the challenge of providing healthcare. There is an ongoing responsibility for ensuring the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship, and Collaboration are present in our interactions with one another and in the service we provide.


RECRUITMENT REQUIREMENTS

High School Diploma/GED required. Must be able to provide official proof of completion.

An inspiring, positive, get it done attitude.

Ability to problem-solve, improvise and implement in high pressure or time sensitive situations

Passionate about individualizing and ensuring a positive, meaningful experience.

Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of patients.

Have a desire to build and develop relationships that enhance each individual's health care experience beyond the health care environment.

Impeccable communication and interpersonal skills.

Creative and imaginative.

Able to collaborate and work with a team of health care providers.

Excellent computer/technology skills and application ability.

Knowledge of medical terminology and insurance requirements preferred.

Work Schedule: Monday through Friday 8am-4:30pm


EQUAL OPPORTUNITY

Redeemer Health is an equal opportunity employer.  We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.

Redeemer Health

With an emphasis on providing a continuum of care, Redeemer Health remains true to the mission to care, comfort and heal that its Founders, the Sisters of the Redeemer, began in our region in 1924 – to provide high quality, compassionate care. Today, Redeemer Health offers a wide range of healthcare and health-related services, including an acute care hospital, home health and hospice services, three skilled nursing facilities, personal care, a retirement community, low-income housing, an independent living community, and a transitional housing program for homeless women and children. With corporate offices in Huntingdon Valley, PA, Redeemer Health is a Catholic healthcare provider, serving southeastern Pennsylvania and 12 counties in New Jersey, from Union County south to Cape May County.
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