Call Center Associate

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CentiMark Corporation

Posted 2 months ago

Full Time

Carrollton, Texas

In Person

Smart Summary

Responsibilities

The associate is responsible for conducting outbound calls to drive sales and nurture leads while maintaining a positive customer experience. They will collaborate with the team to share successes and continuously improve performance strategies.

Qualifications

We are seeking an enthusiastic Call Center Associate with excellent communication and listening skills to promote our programs and drive sales. While prior sales experience is a plus, we provide full training. The ideal candidate is goal-oriented, a quick thinker, and enjoys working collaboratively in a positive team environment.

Job Description


Are you a social person who loves connecting with others and bringing energy to every conversation? CentiMark Corporation is looking for a Call Center Associate to make exciting outbound calls, share our fantastic programs and services, and help us spread the word with a smile! If you’ve got a positive attitude, a passion for sales, and love the thrill of meeting targets, we want you on our team! When Associates join the team, they tend to stay for many years.

Key Responsibilities:

  • Create a Positive Customer Experience: Bring enthusiasm to each call, turn prospects into loyal customers, and ensure customers leave the conversation feeling good about our brand!
  • Drive Sales: Promote offers, close deals, and encourage customers to take action – all while hitting your daily, weekly, and monthly goals!
  • Nurture Leads: Build meaningful connections and follow up with potential customers to guide them through the decision-making process.
  • Celebrate Success: Collaborate with your team to share wins, brainstorm new approaches, and continue to improve as a team.

What We’re Looking For:
  • Great Listener: One of the most important parts of communicating with people (and sales), is listening to people and what they want. This skill is very important.
  • Excellent Communicator: You love talking to people, are a great listener, and know how to make others feel heard.
  • Goal-Oriented: You’re motivated by targets and ready to celebrate hitting new milestones.
  • Quick Thinker: You know how to handle any objection with grace, and your problem-solving skills are second to none.
  • Team Player: You’re excited to collaborate with your colleagues and share tips, tricks, and strategies for success.

Qualifications:
  • Ability to use computers and CRM tools (yes, we’ll train you!)
  • High school diploma or equivalent (a positive attitude is more important than experience!).
  • Prior experience in sales, customer service, or telemarketing is a bonus (but not required – we’ll train you!).
  • Comfortable with making calls and engaging customers in a lively, upbeat manner.

 Why Join Us? At CentiMark we can offer you:
  • A Good Salary
  • A Signing Bonus
  • Benefits that are some of the best in the industry (Health, Dental, Vision, Prescription)
  • 401K with Company Match (Traditional + Roth)
  • Employee Stock Ownership (ESOP)
  • Nights, Weekends, and Holidays off

CentiMark provides a great work environment with challenging career opportunities.
Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer
For more information, please visit our website -- www.CentiMark.com/jobs

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CentiMark Corporation

We are North America's largest commercial roofing contractor, with over 100 locations from coast to coast. We provide commercial roof replacement, repairs, maintenance, emergency roof service, roof inspections, rooftop snow removal and roof safety accessories. We work with all major roof systems including TPO, PVC, EPDM, Metals, SPF, Roof Coatings, Modified Bitumen, Steep Slope, Green roofs and more. Our experienced project managers and highly-trained crews are just a call away to help you maximize the life of your facility's roof and keep your building watertight. We provide multiple state-of-the-art digital tools that allow you to access and manage your roof's condition anytime and visualize upcoming projects through our interactive roof configurator, CentiVision. Questions? Visit our website or email Contact@CentiMark.com
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