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Greeter

Stars and Strikes

Posted 2 months ago

Full Time

Huntsville, Alabama

In Person

Smart Summary

Responsibilities

The Greeter is responsible for welcoming guests, directing them to attractions, and ensuring they have an excellent experience. They also assist with waitlists, waivers, and enforcing building rules to maintain a positive environment.

Qualifications

We are seeking an energetic and personable Greeter with a positive attitude and strong guest service skills for a high-volume entertainment center. The ideal candidate will be responsible for welcoming guests, directing them, and ensuring a positive experience. Weekend availability is a must, and prior guest service experience is preferred.

Job Description

Greeter
Stars and Strikes Family Entertainment Center is seeking a Greeter who is ready to be part of a high volume, fast-paced Entertainment Center! 

The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Greeter, you would be responsible for ensuring our guests are being greeted and directed with an outgoing, positive attitude, as well as ensuring our guests are leaving happy about their experience at Stars and Strikes.

Why Join Our Team?
  • We are a family-owned business and consider our team members part of our family
  • We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
  • We encourage team members to have fun while they work
  • We provide opportunities for all team members to give back to the community
  • We are a community who live out our core values:
    • Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back

What We’re Looking For:
  • Outgoing, personable and FUN attitude
  • Guest service experience is preferred
  • Friendly and professional demeanor 
  • Weekend availability is a MUST
Core Competencies:
  • Exceptional Guest Service: Personalized Interactions, Educating Guests, Communication
  • Organizational Skills: Problem-Solver, Attention to Detail, Integrity, Able to manage multiple offerings
Key Responsibilities:
  1. Ensure an Excellent Guest Experience​ 
  2. Meet & Exceed Guest Expectations
  3. Direct Guests coming to the Desired Attraction
  4. Communicate Current Offers/Specials
  5. Ensuring Building Rules are Enforced

Additional Duties: ​ 
  • Assist our guests with joining waitlists
  • Excitement for birthdays/1st time guests/special occasions
  • Assist in completion of waivers (where needed)
Perks We Offer:
  • Health & 401k Benefits
  • Bonuses
  • Free bowling, discounts on food, laser tag & gameplay!
Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. 
 

Stars and Strikes

The southeast's premier family FUN spot for 20 years! Our mission is to provide quality guest service for families, corporate clients and other groups so that they may have fun while enjoying great entertainment options and amazing food. We are “not” just a bowling alley, we are a state of the art entertainment facility. Why join our team? •With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company •We are a family-owned business and consider our team members part of our family •We encourage team members to continue their training by providing online resources •We provide opportunities for all team members to give back to the community •We encourage team members to have fun while they work •We work together as a team and succeed as a team
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