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IT Software / Computer Specialist

M

Modern Technology Solutions Inc

Posted 2 months ago

Full Time

Huntsville, Alabama

Remote OK

Smart Summary

Responsibilities

The specialist will configure, install, and troubleshoot government software and hardware at customer sites or remotely. They are also responsible for training customers on software functions and documenting work through detailed weekly reports.

Qualifications

This entry/mid-level IT Software/Computer Specialist role requires up to 3 years of related experience or relevant college courses. Key responsibilities include configuring, installing, and troubleshooting government software and hardware, both remotely and onsite. Candidates must possess strong communication skills, the ability to train users, and be compliant with DoDD 8570 certification requirements, with a Security+ certification and the ability to obtain a SECRET clearance.

Job Description

The IT Software/Computer Specialist is an entry/mid-level position that will work onsite at customer locations or remotely to field, upgrade, and troubleshoot government software/hardware for various customers in the United States and designated overseas locations.
  • Configure and install government software modules onto customer owned devices to support individual customer requirements
  • Test to ensure government software modules function as intended according to configurations
  • Evaluate, troubleshoot, and report discrepancies identified with government owned software
  • Ability to train the functions of software to customers of varying technical ability
  • Ability to write detailed reports of work performed on a weekly basis

Qualifications
  • Security + required
  • Ability to obtain and maintain a SECRET clearance
  • Up to 3 years of related experience or College Courses

Required Skills
  • Ability to communicate technical computer information to technical and non-technical audiences
  • Excellent verbal and written skills
  • Must be compliant within 6 months with Department of Defense Directive 8570 (DoDD 8570) Certification IAT Level II
  • Knowledge of TCP/IP fundamentals (DNS, DHCP, FTP, SSH, IP CONFIG) is desired
  • Ability to troubleshoot, research, and resolve issues
  • Ability to multitask, prioritize, and manage time efficiently
  • ·Experience with Satellite Communication (SATCOM) and networking is a plus
  • Must be able to travel up to 25%; with potential for short notice trips and extended length (2 weeks +)

M

Modern Technology Solutions Inc

Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and technology solutions company delivering first-choice capabilities to solve problems of global importance in the critical mission areas of missile defense, cyber security, intelligence, unmanned/autonomous systems, aviation, space, and homeland security. The MTSI mission is to make important and lasting contributions to the nation's defense and security by providing leadership and best- value solutions to solve America's most technically challenging strategic problems. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide. For more information about MTSI, please visit www.mtsi-va.com. For current MTSI job openings, please visit www.mtsi-va.com/careers.
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