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Specialist Leisure Planning

Hyatt Vacation Ownership

Posted 2 months ago

Full Time

,

In Person

Smart Summary

Responsibilities

The Specialist Leisure Planning will assist guests with vacation experiences, sell attraction tickets, and provide information about sales presentation tours. They are responsible for greeting guests, addressing their needs, and maintaining professional standards while contributing to team goals.

Qualifications

This role involves assisting guests with vacation planning, including recommending and selling local attractions and event tickets. The ideal candidate will have excellent communication and sales skills, with a focus on providing exceptional guest experiences. Flexibility to work weekends and holidays is required, along with the ability to stand for extended periods and lift up to 25lbs.

Job Description

Are you looking for a place where meaningful moments are made together?  

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Leisure Planning, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled. 

  • Competitive Pay ($25.50 Hourly Rate)

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

*Benefit eligibility will vary by position 

As a Specialist Leisure Planning, a typical day will include:  

  • Engages guests in conversation regarding their stay, property services, and area attractions/offerings. 

  • Provide attraction, theme park, and event tickets for sale to all guests and use effective sales techniques to drive sales volume.  

  • Offers tickets to local attractions, theme parks, and events for sale to guests. 

  • Provide relevant information about the Sales Presentation Tour and answer any questions about the tour. 

  • Provide concierge services to all location guests and encourage participation in a Sales Presentation Tour. 

Guest Experience and Company Standards 

  • Welcome and greet guests and anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

To Become a Specialist Leisure Planning:  

  • Available to work a flexible schedule to include weekends and holidays. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. 

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Hyatt Vacation Ownership

Hyatt Vacation Ownership offers access to global travel experiences through a diverse portfolio of boutique residential-style retreats in unique destinations. Complementing a distinctive collection of upscale vacation ownership properties, we deliver a lifetime of great vacations with a range of options to fit every traveler, every year. Hyatt Vacation Ownership (HVO) markets and manages shared ownership resorts. HVO offers travelers both rental and ownership opportunities. Through flexible ownership programs, we give members access to World of Hyatt hotels and resorts, as well as vacation exchange with Interval International. Our work environment respects all people and ideas with the mission to provide authentic hospitality by making a difference in the lives of people we touch every day. Ultimately, we help members and guests reconnect with loved ones and create lasting memories together. Explore opportunities to join our team at www.hvocareers.com
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