Retail Senior Sales Associate

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Tailored Brands

Posted 2 months ago

Full Time

Lima, Ohio

In Person

Smart Summary

Responsibilities

The Senior Retail Sales Associate is responsible for delivering a world-class customer experience across retail, rental, and custom clothing services. They also assist with visual merchandising, stock counts, and provide leadership as the manager on duty when required.

Qualifications

This role requires a strong focus on customer service and sales, with the ability to build customer relationships and drive sales through various techniques. You'll need to be a team player, adaptable to new programs, and capable of assisting with store operations and merchandising. Experience in a retail sales environment and the ability to handle point-of-sale transactions are essential.

Job Description

Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need.
What You Bring:
· Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.· Desire to learn and adapt to new programs.· Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment.
To be successful in this role you will:· Engage as a member of a high-performing team through trust, commitment, and a focus on results.· Build a relationship with your customer from greeting through post-sale contact.· Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.· Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.· Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.· Handle the cash register, as a cashier, at the point of sale in the store.· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national
origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

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Tailored Brands

Our Purpose: We help people love the way they look and feel for their most important moments. Our Values: • Customer-First - We put customers at the center of every decision • Win Together - We rally together to achieve common goals • Better Every Day - We strive for excellence and continuous improvement • Everyone Is Welcome - We value differences and know they make us better • Act With Integrity - We show up with courage to always do the right thing
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