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Universal Banker

B

BCB COMMUNITY BANK

Posted 2 months ago

Full Time

River Edge, New Jersey

In Person

Smart Summary

Responsibilities

The Universal Banker provides customer service, processes financial transactions, and supports client financial goals through product referrals. They are responsible for maintaining cash drawers, performing ATM maintenance, and ensuring compliance with banking regulations.

Qualifications

The Universal Banker role requires a high school diploma/GED and previous banking experience. Key responsibilities include providing excellent customer service, accurately processing transactions, opening new accounts, and assisting clients with their financial goals. This position involves travel between branches and requires strong communication and problem-solving skills.

Job Description

Description

The Universal Banker provides a top-notch customer experience while supporting the financial goals of clients through thoughtful interactions, providing banking solutions and accurately processing all customer transactions within established guidelines.

Key Responsibilities

  • Travel to multiple branches within a designated area to support daily operations and customer needs.
  • Accurately assist clients with banking transactions and maintain a cash drawer.
  • Assist clients with questions (in-person, over telephone) regarding banking and escalate issues as needed.
  • Open new business and personal accounts and initiate wire transfers.
  • Provide clients with services and products to support clients' financial goals and refer to business partners.
  • Assist with ATM maintenance and cash vault.
  • Complete all required logs and compliance activities.

Education & Experience

  • High school diploma/GED is required.
  • Banking experience required.

Physical Requirements & Working Conditions

  • Lobby/professional office environment with moderate sound.
  • Manual dexterity and the ability to lift up to thirty (30) pounds.
  • Ability to travel to branches, off-site training, and/or meetings as needed.

Schedule

  • Flexible to service clients during banking hours.

EOE m/f/d/v

B

BCB COMMUNITY BANK

We are a thriving community bank that prides ourselves on hard work, friendly and knowledgeable customer service, and convenient, local banking. Since November of 2000, BCB has been offering a wide range of loans, deposit products, and retail and commercial banking services. As of today, there are twenty-seven branches expanding across the NJ & NY areas and one administrative office located in Bayonne, NJ. BCB continues to find ways of improving our services for an enjoyable and hassle-free banking experience seven days a week. We are a member of the FDIC and an Equal Housing Lender.
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