Case Manager

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Southwest Network

Posted 2 months ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

Responsibilities

The case manager will collaborate with a clinical team to support adults with serious mental illness by developing and implementing individualized service plans. They will coordinate care with medical and behavioral providers while helping members achieve goals related to independent living and community engagement.

Qualifications

This role requires strong communication, organizational, and problem-solving skills, with proficiency in Microsoft Office. Candidates must be at least 21 years old and possess a valid Arizona driver's license. A minimum of a high school diploma with three years of related experience is required, though a bachelor's or master's degree in a behavioral health or related field is preferred.

Job Description

Join the AMAZING team at Southwest Network! Conveniently location at Loop 101 and I10 Freeways. 

Starting pay $20-$25/hour, depending on experience.

OVERVIEW

As a case manager at one of our adult outpatient clinics, you will work collaboratively with a clinical team to engage, educate, and support adults living with a serious mental illness. You will coordinate their care with behavioral, medical and other providers. This will include helping them acquire and utilize skills necessary to become self-sufficient and to manage—and enjoy—their lives. 

As an employee, you will receive the following benefits:

  • This position is offered at a fair, competitive salary.
  • Affordable healthcare plans: Medical, Dental & Vision
  • Health Savings and Flex Spending account options
  • Virta diabetes program
  • Hinge Health
  • Paid sick, vacation and holiday time: 10 paid holidays per year!
  • Tuition reimbursement
  • Retirement plan (403b) with company match
  • Disability insurance
  • Basic life insurance with the option to purchase supplemental insurance 
  • Employee Assistance Program
  • Employee Discounts
  • Bilingual Stipend

Job Summary:

You will participate in the assessment and development of an individualized service plan, then implement identified services, which will help members meet their needs and goals for recovery. You will partner with members to develop a role for themselves outside of their mental illness, while focusing on expected outcomes of increased employment, meaningful community activity, independent living status, and social network.

You will also provide supportive services including, but not limited to assistance in maintaining, monitoring and modifying covered behavioral health services, interacting with the member, their family or other involved parties to maintain or enhance member functionality, and identifying necessary resources to meet members’ needs.

Minimum Qualifications:

  • Master's or bachelor's degree in a behavioral health or related field
  • Bachelor's degree in a non-related field PLUS one-year related experience
  • Associate degree in any field PLUS one-year related experience
  • High school diploma or equivalency certificate PLUS three years' related experience
  • Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
  • Must maintain a valid Arizona driver's license and car insurance
  • Must be at least 21 years of age.
  • Must have the ability to maintain excellent member and family relationships and provide excellent customer service
  • Requires effective written, verbal, and interpersonal communication skills
  • Ability to stay organized and have critical thinking, time management and problem-solving skills are a must
  • Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
  • Ability to type 25 to 40 WPM is preferred
  • Must be proficient in Microsoft Office software
  • Must be able to utilize the internet and various web browsers

When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

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Southwest Network

Founded in 1999, Southwest Network operates seven top-rated mental and behavioral health facilities in Maricopa County, Arizona and an Administrative Headquarters in Phoenix. We provide integrated mental health and primary care services for adults, as well behavioral health therapy and services for youth – on an outpatient basis. Southwest Network has earned a reputation for excellence in helping people overcome addition, trauma, depression, anxiety, PTSD, sex / human trafficking, and other issues and conditions. We have special expertise in serving individuals designated with a serious mental illness (SMI), and providing expert treatment and support that helps them achieve independence and recovery. Southwest Network offers an environment where our employees thrive. We value the unique contributions of our team; welcome input and innovation; and embrace diversity, equity, and inclusion in all that we do. We reward our staff with competitive compensation, a generous benefits package, ongoing training, professional development, awards programs, and opportunities to participate in philanthropies that support our local communities. Learn more about our organization by visiting our website at www.southwestnetwork.org.
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