The Home Mortgage Post Closing Final Document II reviewer is responsible for managing and ensuring the accurate and timely receipt, review, and scanning of final collateral documents after loan purchase. This includes recorded security instruments, final title policies, and other trailing documents required for investor delivery and compliance. 

PRIMARY DUTIES AND RESPONSIBILITIES: 

• Receive, track, and process mail packages that contain post purchase final documents  

• Review recorded security instruments, recorded assignments, recorded modifications, final title policies, correction affidavits, and other trailing documents to confirm each document meets GSE and Private Investor guidelines.  

• Complete data entry of final documents received in company systems (including LOS) 

• Create scan sheets for each final document in preparation for scanning 

• Email communication with internal customers  

• Meet daily production requirement of 105 documents and maintain high quality standards  

• Process final doc reports, as needed 

• Participate in team meetings regarding trends, training, and updates to procedures. 

• Takes ownership of personal growth and actively pursues learning and development opportunities  

SKILLS AND ABILITIES REQUIRED 

• Excellent communication and problem-solving abilities. 

• Ability to work in a fast-paced environment and meet deadlines 

• Familiarity with mortgage documents such as deeds of trust, mortgages, title policies, modifications, and assignments. 

• High level of professionalism   

• Ability to work outside normal business hours, if needed  

• Ability to lift a minimum of 25 lbs. 

• Long periods of viewing data on a computer screen and/or paper are a necessity  

• Ability to remain seated for extended amounts of time while working on a computer  

• Ability to thrive in a team environment and achieve goals set by the department  

• Must be able to adapt to shifting priorities and tasks requiring average mental dexterity   

• Strong ability to focus on details in a production-based environment  

• Ability to cope with the stress of a high production environment and meet stringent deadlines  

• Computer literate, including Microsoft Word, Outlook, and Excel. High School diploma or equivalent experience  

• Highly proficient and accurate data entry skills (50 WPM+) 

• Excellent time-management 

• Keen attention to detail and organizational skills 

KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED: 

• Education, Certifications, and/or Other Professional Credentials 

• Computer literate, including Microsoft Word, Outlook, and Excel. 

Hours & Work Schedule  

• 40 hours per week plus OT, as needed  

• Work Schedule: 8:00am to 5:00 pm, Mon-Fri 

• Onsite 5 days per week (no remote option) 

• No travel required 

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.