Patient Services Representative

Midwest Cardiovascular Institute

Posted 2 months ago

Full Time

Elmhurst, Illinois

In Person

Smart Summary

Responsibilities

The role involves performing various medical office tasks including patient check-in/out, appointment scheduling, and managing medical records. Additionally, the representative will handle payments, insurance verification, and ensure HIPAA compliance.

Qualifications

This role requires a high school diploma or equivalent and excellent communication and customer service skills. Prior experience with scheduling, insurance, and billing is preferred. The ability to quickly learn computerized office systems is essential for managing patient records, appointments, and payments.

Job Description

Nature of Duties:
Performs various medical office tasks, including patient check-in/out, appointment scheduling, managing medical records, handling payments, and patient correspondence.

Qualifications:

  1. High school diploma or equivalent.
  2. Preferred knowledge of scheduling, insurance, and billing.
  3. Strong communication and customer service skills.
  4. Ability to learn computerized office systems.

Specific Duties:

  • Answer phones, schedule and confirm appointments, check patients in/out, follow up on no-shows, and contact recall patients.
  • Greet patients professionally and complete registration.
  • Confirm physician schedules and assist with changes.
  • Document patient flow and wait times.
  • Collect co-pays, ensure insurance verification, and update demographic info for billing.
  • Maintain HIPAA compliance and provide Privacy Practices to patients.
  • Perform other duties as needed.

Compensation: Pay starting at ‎$‎17.8750. Pay will commensurate with experience

Company Benefits: 

  • Choice of three health insurance plans
  • Dental insurance coverage
  • Vision insurance coverage
  • 401(k) with company match and profit-sharing plan
  • Company-paid short-term and long-term disability coverage
  • Company-paid life insurance for you and your family
  • Access to company-provided training and educational resources
  • Eligibility for annual merit-based performance increases
  • Accrued General Purpose Time (GPT)
  • Eight company-paid holidays
  • Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
  • Complimentary Employee Assistance Program (EAP) for all employees and their dependents.

Midwest Cardiovascular Institute

A team of 20+ cardiologists providing high-quality cardiovascular care in the West Chicago Suburbs. Find career opportunities at www.midwestcardio.com.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria