Call Center Representative
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Wolfers Home Services
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Call Center Representative
Wolfers Home Services
Posted 2 months ago
Full Time
Wilsonville, Oregon
In Person
Smart Summary
Responsibilities
The Call Center Representative will handle inbound and outbound calls to schedule appointments and answer customer inquiries. They will also promote company value plans while ensuring a positive and supportive customer experience.
Qualifications
We are looking for individuals with a great attitude, eagerness to challenge themselves, and a passion for providing excellent customer experiences. Previous customer service experience, whether in a call center or service industry role, is highly valued. Successful candidates will demonstrate efficiency and the ability to make quick decisions.
Job Description
Description
"Second To None…Since 1901"
Looking for a place that values your hard work and treats you like family? At Wolfer’s, we’re proud to say this is not just a workplace where Customer Service Representatives have jobs—it's where everyone can build a meaningful career. We truly care about our team, offering a stable and safe work environment, room to grow, and plenty of support along the way. If you’re ready to be part of something great, we’re excited to meet you!
What’s in it for you?
- Earn $20-$25/hour to start
- Schedule: Sunday - Thursday (10:00am - 6:30pm).
- Get paid weekly! Every Friday is payday!
- 75% paid medical premiums including dental and vision for you.
- 25% paid medical premiums including dental and vision for your family.
- Company Matched 401K.
- Paid Time Off.
What you'll do:
As a Call Center Representative, you’ll be the friendly voice that welcomes our customers when they call in. You will help schedule appointments, answer questions, and make sure every customer feel heard and supported. Using our helpful scripts and resources, you’ll be able to successfully make outbound calls and offer current and potential customers our value plan which includes a host of benefits! If you enjoy helping people and keeping things running smoothly, this is the perfect role for you!
Who we're looking for:
- Great attitude - you have a positive outlook and disposition on daily life and the responsibilities you are accountable for.
- Eager - you have an internal drive to consistently challenge yourself to exceed your personal best.
- Passionate - intentionally show up every day to ensure every customer you speak with has a five star experience.
- Efficiency - you are able to work through tasks quickly (as needed) and make decisions on a moments notice.
What you will have:
- Previous customer service experience - whether you've been a customer service representative previously or a server at a restaurant, all experience is valuable and we want to hear about it!
- Cleared background check and drug screen - we will always prioritize a safe and productive work environment for every single one of our employees!
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Wolfers Home Services
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