Cobalt Credit Union – Base Exchange Branch

106 Mayer Avenue, Building 166

Offutt AFB, NE 68113

 Hours:

Monday through Friday

9:00am to 6:00pm

Saturday

9:00am to 3:00pm

Personal Banker 

As our Personal Banker you will be responsible for providing members with accurate financial services and quality member service by building relationships through cross selling products and services, as well as performing teller functions with a digital focus. Personal Bankers are responsible for the accuracy of their work and achieving the performance goals set by the performance review. Accurate knowledge of policies and procedures is required. This position has a direct impact on organizational success through direct member interactions.  Strong communication skills are required.

Education and/or Experience Requirements

• High school diploma or GED required.
• 1 year prior experience in a financial institution required.  
• 1 year of cash handling, sales and customer service experience is required.  
• Ability to interview members to determine financial service needs.
• Ability to perform in a fast paced, team-oriented environment with multiple interruptions.
• Self-starter motivated to be a part of the sales and services team; as well as being able to work independently.
• Ability to handle problem solving, accuracy and attention to detail.
• Strong motivation to provide quality customer service to members and public.
• Professionalism in attitude and member/team relations.

Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty locations.  Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve.   As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events.  As an organization we believe in developing our employees through ongoing training and individualized coaching.  We are a family oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization.   

You’re the first person our members see when they need exceptional customer service and you create a lasting impression of the organization.  You will represent the credit union as you communicate with our members, your teammates and the communities we serve.  It’s important that you use sound judgement when making decisions and you must lead by example when working with other employees. 

Equal Opportunity Employer/Vet/Disabled

Keywords: Banking, Teller, banker, customer service, representative, support, team member, bilingual, financial, bank, flexibility, benefits