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Holter/Pacemaker Tech (Falmouth)

C

Cape Cod Healthcare

Posted 2 months ago

Full Time

Falmouth, Massachusetts

In Person

Smart Summary

Responsibilities

The technician is responsible for monitoring and reporting on cardiac devices, including holter monitors and pacemakers, while ensuring patients are properly enrolled and scheduled. They also manage administrative tasks such as billing, supply ordering, and maintaining medical records within the EHR system.

Qualifications

This role requires a high school diploma and the ability to communicate effectively in English. Key responsibilities include patient enrollment in monitoring systems, application and education of holter monitors, and editing/reporting on holter monitor data. Candidates should possess basic knowledge of anatomy, physiology, and common dysrhythmias, along with fundamental computer and office equipment skills.

Job Description

•    Telephone and internet device patients, monitor, retrieve reports on line and give reports to physicians
•    Ensure new device implant patients are enrolled in a monitoring system
•    Contact patients who have missed their scheduled device appointment/check and reschedule missed appointments
•    Application and education of holter monitor to patients
•    Edit holter monitor reports on software and give reports to physicians
•    Return phone messages and answer pacemaker and holter monitor questions
•    Use of EHR software to obtain and input information
•    Communicate with physicians, nurse practitioners, CMA, medical records and secretaries
•    Back up both the holter and pacemaker systems
•    Purge old records/documents and transfer to storage boxes
•    Bill both holter and device reports
•    Stock and order supplies for both the holter and pacemaker
•    Offer assistance to coworkers when able
•    Communicate effectively and interact with others, understand and interpret policies and regulations within the department and practice
•    Performs other work related duties as assigned or requested.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC’s commitment to CARES: compassion, accountability, respect, excellence and service.
 



•    Ability to read, write and communicate in English
•    High school diploma
•    Knowledge of basic anatomy and physiology
•    Ability to recognize P Wave, PR Interval, QRS Complex, ST Segment, T Wave, and QT Interval
•    Knowledge of basic dysrhythmias with the ability to recognize Sinus, Atrial, Junctional and Ventricular Dysrhythmias as well as Heart Blocks.
•    Basic computer skills
•    Knowledge of basic office equipment including copy machine, fax machine, telephone and postage
•    Exhibit the values of respect, integrity, innovation and compassion
•    Must be able to project a professional, pleasant image while interacting with a variety of personalities
•    Ability to relate cooperatively with all contacts including staff, patients and outside offices
•    Pleasant telephone voice and etiquette
•    Excellent verbal communication skills
•    Certified Medical Assistant preferred
 

C

Cape Cod Healthcare

Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod. With more than 600 physicians, over 5,000 employees and over 250 volunteers, Cape Cod Healthcare is comprised of two acute care hospitals, a Level III trauma center, the Cape’s leading provider of homecare and hospice services (VNA), seven urgent care centers, a primary and specialty care network, a skilled nursing and rehabilitation facility, an assisted living facility, and numerous health services and programs. We are committed to achieving and maintaining the highest standards in healthcare by partnering with other health and human service providers and continuing to invest in new technologies. By offering services like imaging and radiology, heart and vascular care, surgical services, orthopedics and urgent care, Cape Cod Healthcare provides access to exceptional medical services across the Cape. For over a century, we have never wavered from our mission: To coordinate and deliver the highest quality, accessible health services, which enhance the health of all Cape Cod residents and visitors.
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