Cape Cod Healthcare
Cape Cod Healthcare
Posted 2 months ago
Full Time
Falmouth, Massachusetts
In Person
Smart Summary
Responsibilities
The technician will monitor and report on cardiac device data, manage patient appointments, and provide education on holter and pacemaker systems. They are also responsible for maintaining medical records, billing reports, and ensuring the department is adequately stocked with supplies.
Qualifications
This role requires a high school diploma and the ability to communicate effectively in English, with knowledge of basic anatomy, physiology, and cardiac rhythms. Responsibilities include patient device monitoring, report generation, and administrative tasks using EHR software. Preferred qualifications include a Certified Medical Assistant certification and strong interpersonal skills for patient and staff interaction.
Job Description
• Telephone and internet device patients, monitor, retrieve reports on line and give reports to physicians
• Ensure new device implant patients are enrolled in a monitoring system
• Contact patients who have missed their scheduled device appointment/check and reschedule missed appointments
• Application and education of holter monitor to patients
• Edit holter monitor reports on software and give reports to physicians
• Return phone messages and answer pacemaker and holter monitor questions
• Use of EHR software to obtain and input information
• Communicate with physicians, nurse practitioners, CMA, medical records and secretaries
• Back up both the holter and pacemaker systems
• Purge old records/documents and transfer to storage boxes
• Bill both holter and device reports
• Stock and order supplies for both the holter and pacemaker
• Offer assistance to coworkers when able
• Communicate effectively and interact with others, understand and interpret policies and regulations within the department and practice
• Performs other work related duties as assigned or requested.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC’s commitment to CARES: compassion, accountability, respect, excellence and service.
• Ability to read, write and communicate in English
• High school diploma
• Knowledge of basic anatomy and physiology
• Ability to recognize P Wave, PR Interval, QRS Complex, ST Segment, T Wave, and QT Interval
• Knowledge of basic dysrhythmias with the ability to recognize Sinus, Atrial, Junctional and Ventricular Dysrhythmias as well as Heart Blocks.
• Basic computer skills
• Knowledge of basic office equipment including copy machine, fax machine, telephone and postage
• Exhibit the values of respect, integrity, innovation and compassion
• Must be able to project a professional, pleasant image while interacting with a variety of personalities
• Ability to relate cooperatively with all contacts including staff, patients and outside offices
• Pleasant telephone voice and etiquette
• Excellent verbal communication skills
• Certified Medical Assistant preferred
Cape Cod Healthcare
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