Patient Care Coordinator

UnitedHealth Group

Posted 2 months ago

Full Time

Hazle Township, Pennsylvania

In Person

Smart Summary

Responsibilities

The Patient Care Coordinator manages patient referrals and visit schedules using an automated system. They collaborate with team leaders to assign appropriate clinicians to patient needs and communicate with field staff to resolve scheduling issues.

Qualifications

This role involves managing patient referrals and visit schedules using an online system, assigning assessments, and coordinating with clinicians to meet patient needs. The ideal candidate will have exceptional organizational and communication skills, with at least one year of healthcare scheduling experience being preferred.

Job Description

Explore opportunities with Geisinger Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.


As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.


Primary Responsibilities:  

  • Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers 
  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits 
  • Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate

    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in
     



Required Qualifications:

  • High school education or equivalent experience

Preferred Qualifications: 

  • 1+ years of scheduling experience in a health care setting using an online scheduling system
  • Exceptional organizational, customer service, communication, and decision-making skills 
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 

UnitedHealth Group

UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences. Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care. We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care. At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities. Click below to search careers or join our social communities: • Search & apply for careers at careers.unitedhealthgroup.com/ • Follow us on Twitter at twitter.com/UnitedHealthGrp • Follow and like us on Facebook at facebook.com/unitedhealthgroup • Follow us on Instagram at instagram.com/unitedhealthgroup More about UnitedHealth Group can be found at unitedhealthgroup.com/
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